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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Straight forward. Easy to book flights and more. Accurate information given. Great customer service.
It was great really easy to use. And i found really cheap alternatives
All is going smooth, no problems as of now. I am happy with it.
This is my and my husband first time using CheapOair and our very first time flying on Spirit. I hope this is a pleasant experience with little or no traveling issues.
Excellent service from CheapOair. Thank you for the notification.
Excelente atención,la respuesta al servicio solicitado fue muy rápida y además los precios del boleto de avión fueron muy razonables así como otros servicios de hospedaje y renta de automóvil.
Con mucho gusto los recomendaré ampliamente.
Thanks for the confirmation. You offer the best deals for the flights. I am really happy for that.
I still cant see my confirmation.please look into the matter
Nice to manage the website. This is very user friendly app.
Cheap o Air is very hard to contact with issues. I left two messages and called several times. No one returned my calls.
Always had Great Experience with CheapOair. Thanks
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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