CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It is always a good booking experience! I have used this site for 10 years.
It was great no problems quick and it was very fast to book my ticket
All ok so far for this booking all information was provided
I got to the end of my booking, submitted my information and then the price went up from $52 to $71. This is a rip off and I am very unsatisfied.
I want to belonging the ski equipment (length 2m x 0.5m width), how can I apply this additional luggage?
It seem too many transition in this trip
Nice and easy to navigate the website.
Cheap fare compared to other website.
It's good to do business with you because the good and fast response to my requested information
I booked a trip to Vegas with two rooms. Somehow when I got to Harrahs they told me cheapoair canceled one of my rooms. They said there was no credit card on file which I do not understand since the other room booked at the same time was fine. It led to a very uncomfortable and embarrassing situation. I had to pay for a room I had already paid for. I contacted Chrapoair and they said they would get back with me over a month ago. I use to book with cheapoair whenever I traveled but I no longer have trust in their booking or customer service. I have had many great experiences with them so your trip might go very well but I will not risk it again.
This is being reviewed
I love CheapOair and will definitely be using again for my next trip. Thank you for giving me an affordable flight so I can go on the trip of a lifetime.
The service was good and quickly the person speak clear
The service was good the time I was waiting for the representative no too long
You stay in contact love that for my first time flying
Very helpful information I recommend it to family and friends
Wow!it was really cool,cant believe it the cost of my flight it was so cheap an I recommended cheapoair is sweet an excellent
I booked my ticket from this website.really great service.
Good experience, fast search
Fair price, highly recommended
V.Good site & well designed for Booking.
It's recommended to use this website for all your travel needs.
It was easy and fast I loved the options they provided
I highly recommend it and it easy and affordable. Love there prices!
No problems with vacation plans as of now. Ticket price has been a good deal.
I have made numerous calls
1) to change my name from Jules to Julia I believe this was cheapo air fault
2) charged me $80 to change name
3) needed to change my flight to 9/6 from 9/2, yet I am still getting email to sign in for 9/2 flight
4) I must take more of my time to call and fix this mistake
Jules Gollner
Cell *******297
Our representatives have been in contact with this customer regarding his concerns
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. When booking on a LIVE system, airline prices are dynamic in nature and are subject to change until purchased. We apprevciate you taking the time.