business logo of CheapOair

CheapOairReviews 14,840

3.4
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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews
PG
1 review
0 helpful votes
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All good-It is the best specials for today.thank you and i had enjoyed my flight.

Date of experience: September 14, 2023
California
3 reviews
0 helpful votes
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Transaction went smoothly
September 14, 2023

Transaction went smoothly. Now that it's completed, I feel relieved.

Date of experience: September 14, 2023
Pennsylvania
1 review
0 helpful votes
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Great and easy booking experience!
September 14, 2023

Great and easy booking experience! Will be my go to booking agency.

Date of experience: September 14, 2023
Australia
1 review
0 helpful votes
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It was awesome experience to book with CheapOair's
September 14, 2023
Updated review

It was awesome experience to book with CheapOair's.

Date of experience: September 14, 2023

Nice air lines..
September 13, 2023
Previous review

Nice air lines.easy to book online
Very good experience overall. Recommended to all.

Date of experience: September 13, 2023
Nevada
1 review
0 helpful votes
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Very easy to book tickets
September 14, 2023

Very easy to book tickets. Everything went well. Looking forward to my travels. Thank you

Date of experience: September 14, 2023
California
2 reviews
1 helpful vote
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Sloppy website transaction
October 14, 2023
Updated review

Sloppy website transaction. Had to reduce my transaction.

Date of experience: September 14, 2023
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. We are always working to improve customer experience. We appreciate you taking the time.


Sloppy website transaction
October 14, 2023
Previous review

Sloppy website transaction.

Date of experience: September 14, 2023
Panama
1 review
0 helpful votes
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Easy to buy the ticket, it was easy to get a good schedule for my flights

Date of experience: September 14, 2023
California
1 review
0 helpful votes
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That is comfortable and nice l like the food and services,

Date of experience: September 13, 2023
Florida
4 reviews
0 helpful votes
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Booking a flight was easy and fast!
September 13, 2023

Booking a flight was easy and fast! And the price was reasonable

Date of experience: September 13, 2023
Connecticut
1 review
0 helpful votes
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Great and Fast and wonderful customer service! I love it!

Date of experience: September 13, 2023
Nebraska
1 review
0 helpful votes
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Good customer service and quality operators gave excellent customer support.

Date of experience: September 13, 2023
Ohio
1 review
0 helpful votes
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My experience was acceptionally long
September 13, 2023
Updated review

My experience was acceptionally long. I had a hard time understanding the customer service representative.

Date of experience: September 13, 2023

Long and difficult
October 9, 2023
Previous review

Long and difficult

Date of experience: September 9, 2023
Rhode Island
1 review
0 helpful votes
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I don't want to choose a set but it doesn't let me pass

Date of experience: September 13, 2023
Philippines
1 review
0 helpful votes
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So far, so good
September 13, 2023

So far, so good. CheapOAir representatives are knowledgeable and they work efficiently.
I have used CheapOAir for many moons, and I keep going back because I am a satisfied customer.
I am generally satisfied with CheapOAir services, and I expect to keep going back to them in the future.

Date of experience: September 13, 2023
New York
1 review
0 helpful votes
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Good, booking completed, looking forward to travel.

Date of experience: September 13, 2023
West Virginia
1 review
0 helpful votes
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Everyone has been courteous and helpful
September 12, 2023

Everyone has been courteous and helpful. The customer service representative was professional, and knowledgeable. I had no problem explaining what I wanted, and he set up my trip exactly the way I asked.

Date of experience: September 12, 2023
Washington
1 review
0 helpful votes
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Very good like every time I use the CheapOair. The way is set up give me the opportunity to choose what flight is better for me.

Date of experience: September 12, 2023
Virginia
1 review
0 helpful votes
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After I made the reservation, I got a call from CheapOair about a "benefit" that I "forgot" to get. I didn't forget anything. I didn't want it. Call was annoying and makes me want to avoid using CheapOair in the future.

Date of experience: September 12, 2023
Missouri
1 review
0 helpful votes
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Great prices and the website very easy to navigate!

Date of experience: September 12, 2023
Greece
1 review
0 helpful votes
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Great fees!
September 12, 2023

Great fees! Easy booking... always use... I find that booking our multiple yearly flights is so much easier on this site... I will continue to do so,

Date of experience: September 12, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209