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CheapOairReviews 14,843

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

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North Carolina
1 review
0 helpful votes
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It's my first time and I think it's pretty good
But i don't know about?

Date of experience: November 17, 2024
Singapore
1 review
0 helpful votes
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My previous experience on price and travel was good the last time I used Cheapoair.

Date of experience: November 17, 2024
Cambodia
1 review
0 helpful votes
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Site bien conçu et prix intéressant dommage qu'il n'y ai pas de traduction possible

Date of experience: November 17, 2024
Panama
1 review
0 helpful votes
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My travel so far has been excellent
November 27, 2024

My travel so far has been excellent. My connection was made without incident!

Date of experience: November 17, 2024
Maine
1 review
0 helpful votes
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Very professional group to work with
November 27, 2024
Updated review

Very professional group to work with. Definitely will be using them again

Date of experience: November 17, 2024

Easy site to operate
November 24, 2024
Previous review

Easy site to operate

Date of experience: November 14, 2024
Missouri
1 review
0 helpful votes
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Usually no problem
November 27, 2024

I like that its easy to use, never had an issue and always use cheapoair.

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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Easy and fast, clear and precise; I like to buy my tickets through Cheapoair because are more cheaper than others.

Date of experience: November 17, 2024
California
1 review
0 helpful votes
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My experience was good everything was good keep continue and thank you so much

Date of experience: November 17, 2024
India
1 review
0 helpful votes
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Not good experience, price is too high and bad customer services

Date of experience: November 17, 2024
CustomerService C. CheapOair Rep
11 months ago

Thank you for the feedback. Please let us know what the issue is so that we may address your concern.

Arizona
1 review
0 helpful votes
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This site was easy to use and very quick to get through. Everything was very self explanatory and the prices were great.

Date of experience: November 17, 2024
Arizona
1 review
0 helpful votes
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I do love cheapoair I've been using cheaper airline since 2015 still now that's why I love this website

Date of experience: November 17, 2024
Vermont
1 review
0 helpful votes
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It's easy to book flights with CheapOair! We will be using your service in the future.

Date of experience: November 17, 2024
Arizona
1 review
0 helpful votes
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I love the discount, hoping for more in my soon travel in California

Date of experience: November 17, 2024
Illinois
1 review
0 helpful votes
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The experience was great, within my budget.
Received updated information on flight number changes, flight was on time, weather was good, and arrived earlier than warranted. No complaints will recommend CheapOair to family and friends.

Date of experience: November 17, 2024
Canada
1 review
0 helpful votes
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Muy excelente, me gustó mucho, esperaré ah que termine de hacer todos mis viajes y daré un buen comentario extra

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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Cool and was cheaper than anything else
November 27, 2024

Cool and was cheaper than anything else. Experience was good, they are straight forward with all the details.

Date of experience: November 17, 2024
Massachusetts
1 review
0 helpful votes
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I love cheap air
November 27, 2024
Updated review

Everything was great with the app! It was very easy to use!

Date of experience: November 17, 2024

I really love how easy and cheap this site is!
November 17, 2024
Previous review

I really love how easy and cheap this site is!

Date of experience: November 7, 2024
Rhode Island
1 review
0 helpful votes
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Unhappy customer
November 27, 2024

This is my 3rd and last time using this 3rd party site. The lies/misinformation that agents are telling customers over the phone on recorded lines is ridiculous

Date of experience: November 17, 2024
CustomerService C. CheapOair Rep
11 months ago

Thank you for the feedback. Our agents have assisted this reviewer regarding their concern. We regret your experiece was not satisfactory.

California
1 review
0 helpful votes
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Easy, inexpensive booking
November 27, 2024

Easy, inexpensive booking. I always book with CheapOAir! Great deals!

Date of experience: November 17, 2024
New York
1 review
0 helpful votes
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Good customer service however long wait times on the phone. Friendly

Date of experience: November 17, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209