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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews

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Georgia
1 review
0 helpful votes
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A little bit complicated
December 20, 2023

A little bit complicated. Takes time to get used to the system.

Date of experience: December 20, 2023
Georgia
2 reviews
0 helpful votes
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Been with 10 years
December 20, 2023

Been with 10 years. Always have excellent experience. Thank you

Date of experience: December 20, 2023
Illinois
1 review
0 helpful votes
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I very happy for your take care and hope you to take care again

Date of experience: December 20, 2023
New Jersey
1 review
0 helpful votes
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The booking was somewhat straight forward. The first booking didn't go thru because the offered flight was not available. However, a new flight with very similar dates and times was suggested, but unfortunately no upgrade to standard economy was available.

Date of experience: December 20, 2023
Australia
1 review
0 helpful votes
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Easy to use
December 20, 2023

Easy to use. Competitive prices.
A lot off fllowup emails. Hopefully as easy to contact if thing don't follow the plan.

Date of experience: December 20, 2023
Bahrain
1 review
0 helpful votes
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Great!
December 20, 2023

Great! Fast! Convenient! We may still explore on utilizing SMS for notification as well.

Date of experience: December 20, 2023
New York
1 review
0 helpful votes
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It's been great, I was able to buy a straight flight to visit my family

Date of experience: December 19, 2023
Utah
1 review
0 helpful votes
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Easy to scan for flights and found good pricing
December 19, 2023
Updated review

Easy to scan for flights and found good pricing.

Thank you.

Date of experience: December 19, 2023

Thank you
December 15, 2023
Previous review

Thank you.

Date of experience: December 15, 2023
Israel
2 reviews
0 helpful votes
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MUY BIEN TRABAJAMOS CON CHEAPOAIR CASI 8 ANOS DIFERENTES EXPERIENCIAS
TIENEN LOS MEJORES PRECIOS DEL MERCADO

Date of experience: December 19, 2023
Texas
1 review
0 helpful votes
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Ease in booking, wide range of airlines to select on travel schedule and fare

Date of experience: December 19, 2023
Singapore
1 review
0 helpful votes
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It's quiet easy and convenient when book the ticket
December 19, 2023
Updated review

It's quiet easy and convenient when book the ticket

Date of experience: December 19, 2023

Great service!
December 16, 2023
Previous review

Great service!

Date of experience: December 16, 2023
New York
1 review
0 helpful votes
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Awesome Company!
December 19, 2023

Awesome Company! The booking is always so easy with this company!

Date of experience: December 19, 2023
Texas
1 review
0 helpful votes
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Easy and great choices to select and no feeling to being committed.

Date of experience: December 19, 2023
Myanmar
1 review
0 helpful votes
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I've booked and got the confirmation number and I got the email from CheapOair after two day of booked.My flight ticket is not confirmed on nearly on time.I lost the time.The CheapOair need to send me early which mean I can change my flight and do whatever I want.too bad.

Date of experience: December 19, 2023
California
1 review
0 helpful votes
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Great services.it is easy and quick to book airtickets.
But not for Car Rentals. I have experienced with car rental to Phoenix airport on Jun 2023. When we arrive there, my booking is canceled and i have to pay expense.

Date of experience: December 19, 2023
Puerto Rico
1 review
0 helpful votes
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Excellent to buy cheaper ticket for emergencies
I do not understand why am I am here charge for extra if I Do Not want it
What is my situation with the flight

Date of experience: December 18, 2023
California
1 review
0 helpful votes
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It was easy to request a ticket and get the desired schedule thicket.

Date of experience: December 18, 2023
Zimbabwe
1 review
0 helpful votes
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The customer service agent was very helpful and I appreciate the effort to assist me.

Date of experience: December 18, 2023
New Hampshire
1 review
0 helpful votes
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Quick and easy, so far everything was finished quickly and easily, I would like til after my travel for a full review to see if everything continues to go smoothly.

Date of experience: December 17, 2023
Tennessee
1 review
0 helpful votes
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Great experience and keep getting better!
As always you guys did great, thanks.

Date of experience: December 17, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209