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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Hard to get anything done online; after getting them online they rebooked and still not able to checkin; I don't know what happens; i'm confused
Good and fast transaction. I love to booked again next travel.
The app and the web are not in sync; this makes it difficult to work with
Thank you for your feedback. If you have questions please don't hesitate to contact our representatives for assistance.
It was great, it was sheaper, it was very aesy to search for flights but it is necesary add a way to select boarding bags.
BIEN todo rapido gracias por su ayuda facil de comprar el boleto
Happy customer. It was quick and easy to use and I recommend.
Good service they keep up date all the time with my travel
Terrible customer service who only gave me runaround. You have kept inexperienced agents who are not equipped to handle customers.
We have reached out to the passenger to obtain additional information so we can assist with the concern.
Quick simple now chill on the pop up ads.Every ti.e I go to apply data or make a payment even while I'm searching there is a survey or join us or something. Always something.
Im a satisfied customer always...never had a negative issues with your agency...looking forward for my next trip with the help of cheapoair!
Love love love love love love love love love love CheapOair
Have have called twice and was hung up on when I asked to speak to a supervisor. Then called back and was hung up on while waiting to speak to a supervisor.
Thank you for your feedback. Our representatives have spoken with this customer regarding the expressed concerns.
Excellent service,and satisfactory response and on time service as well
I am very excited about my trip to Ecuador, I always booked cheap fly and the person who was helping me was very professional
Muy excelente servicio, muy buen atención y Rápidos detalles
Very helpful. I had problems with the hotel being full and the helped me get another hotel.
We use all the time. My wife and I travel to both coast from SD. Live the deals and service. Have not had an issue to date.
CheapOair.com provided me a very competitive air ticket that fits my budget
My airfare went up while I was booking the original flight fare.
Thank you for your feedback. Airline airfares are subject to change until purchased. We apologize for the inconvenience.
Great. Easy to book. Hope Things go smooth on the date to travel
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have reached out to the passenger to obtain additional information so we can assist with the concern.