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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I experienced CheapOair with no problem. It was no trouble. It was good and comfortable.
The staff answered me very fast, easy to communicate through messages,they are doing thier job very well, i fell that my transaction in cheapOair are very safe and legit.
Easy to navigate throughout the site, with lots of options to choose from on time of departure and arrival
After my booking I Haven't had any of your agents able to answer My Questions adequately and I sent an email. No one responded and I downloaded the CheapO app for trip itinerary And it keeps telling me no trips! Very disappointed and already regretting booking through cheapoair
Cheapest flight indeed. I am going to book more trip with you guys
100$ more than advertised no other non stop available, and to many questions
The staff is kind, professional and proactive.
Best regards
I always get good deals at my convenience. All the tickets I booked were legitimate.
Wonderful web to be used for reservation and international booking
So far good it was easy to understand to book my trip i think you can do with out the charge fee to assist with the sets
Easy app to get through and find good deal.No charge extra fee.
Excellent pricing however I am a bit worried about connecting flights. Hopeful for a good flight
This is an easy site to navigate. Appreciate the inclusion of alternate travel date information for flights with lower prices.
Good very good experience with customer service thank you,very good company to buy tickets from
Good,easy to talk and book too the agents is friendly and reliable too.,.thanks
Willsee how it goes later on my trip no more to say now...
The service was good when I called to get the changes confirmed.
I can't walk far. I asked for a wheelchair to be ar the ticket counter to take me to the gate. None came. I had to try and walk until a porter who had a wheelchair ( who did not work for you) said he would take me to the gate as by this time I was in such pain I was in tears. Same thing when I got to Charlotte, AND Huntsville. Noone to help me to Baggage claim. I am real.y dreading my return flight home on the 8th of June. Will be my last time using you or American. Not sure whose fault it was about the wheelchair. But the flight seats were so uncomfortable, it was insane. Felt like I was sitting on a board.
We have reviewed the reservation you booked with us on Cheapoair site and you did not request a wheelchair during the initial reservation. So when you checked in on American airlines website 24 hours before you needed to request the wheelchair there, if you didn't then you needed to let them know at the counter when you checked in and left your bags to that they could get you a wheelchair service. So if you did all that there should not have been any issue but you can now go to the airline website and log into your booking and request it now so that it's there on June 8
Great to work with and great pricing! They keep you up to date on your travel plans and make sure all confirmation is taken care of.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The problem is you didn't book he reservation through the APP you booked it on our.com website so that is why you cannot view it in the APP. But everything was emailed to you with the flight confirmation. Our apologies for the inconvenience.