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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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New York
2 reviews
0 helpful votes
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Everything goes great, but I have not flown yet.
I could give my opinion after my trip.

Date of experience: June 17, 2024
New York
2 reviews
0 helpful votes
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Quick n convenient I was able to pay with affirm and I am happy

Date of experience: June 17, 2024
Virginia
1 review
0 helpful votes
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Great service and prices the app is very to use and they make it simple to navigate through the site!

Date of experience: June 17, 2024
Colorado
1 review
0 helpful votes
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Easy, quick, reliable!
June 27, 2024

Easy, quick, reliable! I always choose CheapOair! I've been a customer since 15 years, never had any complaint!

Date of experience: June 17, 2024
Alabama
1 review
0 helpful votes
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Another satisfactory experience with the smooth processing.

Date of experience: June 17, 2024
Texas
1 review
0 helpful votes
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Thank you 10 times booking inthis site its always smooth. Hope this flight no hasle thank u thank u again

Date of experience: June 17, 2024
Florida
1 review
0 helpful votes
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Wonderful, Amazing, the chat group helped me a lot. I recommend highly

Date of experience: June 17, 2024
New York
1 review
0 helpful votes
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Booking made easy
June 27, 2024

Booking made easy. The departure and return flights were displayed very well. I understood the detailed information. Thank you.

Date of experience: June 17, 2024
California
1 review
0 helpful votes
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Bookings are always easy and quickly confirmed. I like using your system and I appreciate that it's user friendly!

Date of experience: June 17, 2024
Michigan
1 review
0 helpful votes
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So far so good, it was easy
June 27, 2024

So far so good, it was easy. Now I am looking for my receipt for my car rental.

Date of experience: June 17, 2024
Cameroon
1 review
0 helpful votes
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The data on the flights is incorrect and shows cancelled flights, not the actual ones.

Date of experience: June 17, 2024
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. Please contact our representatives if you have any questions or concerns regarding the flight schedules.

Georgia
1 review
0 helpful votes
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CheapOair use the worst carriers
June 27, 2024

CheapOair use the worst carriers. Like frontier. Delta or AA or anything but spirit n Frontier.

Date of experience: June 17, 2024
CustomerService C. — CheapOair Rep
over a year old

Our website supports 500+ airlines. Thank you for your feedback.

Florida
1 review
0 helpful votes
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Very good i like it thank you i well use this next time again exelent

Date of experience: June 17, 2024
California
1 review
0 helpful votes
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They have change my flight schedule 4 times until the last minute which I cannot do anyrhing, this is very stressful. Im all set with my wedding schedules but it all ruined everything due to their many times of flight changes. Now I have to spend a lot of money to changes my hotel bookings, car rentals, wedding arrangement and some of my visitors will not be able to come to my wedding. This is very sad for me and for my fiance.

Date of experience: June 17, 2024
CustomerService C. — CheapOair Rep
over a year old

We are very sorry to hear this. As an agency we have no control over changes an airline makes to their flight schedules. We regret any inconvenience this may have caused.

Argentina
1 review
0 helpful votes
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Please when call me speak in spanish because my english is very bad

Date of experience: June 16, 2024
Japan
1 review
0 helpful votes
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I want to make a booking for the second person and i reach a dead end. I changed the names but it keeps on picking the booking that has already been confirmed.

This is really frustrating

CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2024
California
1 review
0 helpful votes
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I AM livid
June 26, 2024

I AM livid. I will never ever ever use this site again! Made reservation, than you called back and changed the price. RIDICULOUS!

CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2024
Maryland
1 review
0 helpful votes
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The sales rep was very knowledgeable and very pleasant and answered all our questions

Date of experience: June 16, 2024
India
1 review
0 helpful votes
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You did not book my meal or seat otherwise it was efficient on the app. Could not book online

Date of experience: June 16, 2024
California
1 review
0 helpful votes
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Fairly easy
June 26, 2024

Fairly easy. Not happy about added fees could not use my miles on card

Date of experience: June 16, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209