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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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New Jersey
1 review
0 helpful votes
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Easy to book a flight, find it easy to get reasonable deals and times

Date of experience: July 9, 2024
Georgia
1 review
0 helpful votes
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I have to get back with you on that. So far, things are working well. I hope it continues.

Date of experience: July 9, 2024
Philippines
1 review
0 helpful votes
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Easy to book easy to use apparently good deals good choices.

Date of experience: July 9, 2024
Louisiana
1 review
0 helpful votes
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Waiting on email conformation regarding my tickets...
July 18, 2024
Updated review

Waiting on email conformation regarding my tickets to the UK

CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2024
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. We show the tickets have been issued and confirmation has been sent to your email, however, you have not opened it yet. Perhaps the email address we have on file is incorrect. Please contact us for further assistance. Our apologies for the inconvenience.


Quick and easy and loads of flights to pick...
June 30, 2024
Previous review

Quick and easy and loads of flights to pick...

Date of experience: June 20, 2024
New Jersey
1 review
0 helpful votes
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Spirit airlines is a disaster for an airline,. When you add Florida airport, prayers are in order.

Date of experience: July 8, 2024
Michigan
1 review
0 helpful votes
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Attention to detail very good
July 18, 2024

Attention to detail very good. Very knowledgeable customer service representative.

Date of experience: July 8, 2024
Montana
1 review
0 helpful votes
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Somewhat confusing about seating and baggage fees. But I need to go so just trudged thru.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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User friendly and makes the transaction process very easy.

Date of experience: July 8, 2024
Florida
1 review
0 helpful votes
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Easy, fast, reliable, cheap
July 18, 2024

Easy, fast, reliable, cheap. I enjoyed looking for my flight

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Not very good
July 18, 2024

Not very good. While trying to book, prices keep changing to higher prices 3 times

Date of experience: July 8, 2024
Florida
1 review
0 helpful votes
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I had to go up on price and repeat over and over again. I think I might use someone else next time.

Date of experience: July 8, 2024
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. Our apologies for the inconvenience.

Florida
1 review
0 helpful votes
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Excelente servicio
July 18, 2024

Excelente servicio

Los recomiendo
Muy buenas opciones
Excelentes planes de seguro
Mejor que otras opciones que visite antes

Date of experience: July 8, 2024
Texas
2 reviews
0 helpful votes
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It was a very nice and pleasant way to book a flight and car. I will use this site again as the easiness of this was good.

Date of experience: July 8, 2024
Maryland
1 review
0 helpful votes
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Good
July 18, 2024

Good. No problems and so many choices. No complaints to offer.

Date of experience: July 8, 2024
Maryland
1 review
0 helpful votes
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Cheaper, good customer service
July 18, 2024

Cheaper, good customer service. Had a great chat and help from agent Romeo. Thank you

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Quick and easy process, very easy to understand. Fast process

Date of experience: July 7, 2024
Jamaica
1 review
0 helpful votes
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Love the reminders
July 17, 2024

Love the reminders. Quick responses. Nonstop Updates are great

Date of experience: July 7, 2024
North Carolina
1 review
0 helpful votes
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Good view of the offers, thank you. I could screw in a nice list of possibilities.

Date of experience: July 7, 2024
Uganda
2 reviews
0 helpful votes
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Very good.I was iinitially apprehensive that I would fall prey to cyber crime, but I received then confirmed my ticket as authentic

Date of experience: July 7, 2024
Sri Lanka
1 review
0 helpful votes
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I gad great flight from Thai airline through cheapo web it s so reliable great.so far best price and only quality flight

Date of experience: July 6, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209