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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I have to get back with you on that. So far, things are working well. I hope it continues.
Waiting on email conformation regarding my tickets to the UK
Quick and easy and loads of flights to pick...
Spirit airlines is a disaster for an airline,. When you add Florida airport, prayers are in order.
Attention to detail very good. Very knowledgeable customer service representative.
Somewhat confusing about seating and baggage fees. But I need to go so just trudged thru.
Easy, fast, reliable, cheap. I enjoyed looking for my flight
Not very good. While trying to book, prices keep changing to higher prices 3 times
I had to go up on price and repeat over and over again. I think I might use someone else next time.
Thank you for your feedback. Our apologies for the inconvenience.
Excelente servicio
Los recomiendo
Muy buenas opciones
Excelentes planes de seguro
Mejor que otras opciones que visite antes
It was a very nice and pleasant way to book a flight and car. I will use this site again as the easiness of this was good.
Cheaper, good customer service. Had a great chat and help from agent Romeo. Thank you
Quick and easy process, very easy to understand. Fast process
Love the reminders. Quick responses. Nonstop Updates are great
Good view of the offers, thank you. I could screw in a nice list of possibilities.
Very good.I was iinitially apprehensive that I would fall prey to cyber crime, but I received then confirmed my ticket as authentic
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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Thank you for your feedback. We show the tickets have been issued and confirmation has been sent to your email, however, you have not opened it yet. Perhaps the email address we have on file is incorrect. Please contact us for further assistance. Our apologies for the inconvenience.