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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Arizona
1 review
0 helpful votes
Follow Robin R.
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Good deal and was easy to use made travel easier for myself and family

Date of experience: July 6, 2024
California
1 review
0 helpful votes
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Price changes in minutes
July 16, 2024

Price changes in minutes. Not good. I don't believe the new customer disc ($30), was applied or the bereavement discount applied either ($60), nor was it offerred. I'm flying to my sons funeral at Arlington national. Cemetary.

Date of experience: July 6, 2024
Connecticut
1 review
0 helpful votes
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So easy and quick!
July 16, 2024

So easy and quick!
I always book in Cheapoair! They have so many different airlines! You can find the one is good for you!

Date of experience: July 6, 2024
Maryland
1 review
0 helpful votes
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It's all good and highly recommended for my friends and well wishers

Date of experience: July 6, 2024
Philippines
1 review
0 helpful votes
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Great experience, easy and convenient online service. Will definitely book again in our future travel.

Date of experience: July 6, 2024
Philippines
1 review
0 helpful votes
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Very responsible company
July 16, 2024

Very responsible company. During my travel. I always go this website

Date of experience: July 6, 2024
Arizona
1 review
0 helpful votes
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It is a straightforward website; the payment plan affirms that it offers extra time to pay for flights.

Date of experience: July 6, 2024
Virginia
1 review
0 helpful votes
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Stop with the hidden fees
July 15, 2024

Stop with the hidden fees. With inflation including with flights makes people travel less.

Date of experience: July 5, 2024
AE
1 review
0 helpful votes
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The app does nothing for my trip which is a disappointment. Guess that's life

Date of experience: July 5, 2024
Honduras
1 review
0 helpful votes
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It is always nice to book with you. I have had good experiences in the past.

Date of experience: July 4, 2024
Oklahoma
2 reviews
0 helpful votes
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Great ticketing and web resources
July 14, 2024

Great ticketing and web resources. Fast and accurate, near as I can determine.

Date of experience: July 4, 2024
Indiana
1 review
0 helpful votes
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Really easy to work with and there are the best deals. I recommend it

Date of experience: July 4, 2024
Missouri
2 reviews
0 helpful votes
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Great service and cheap flights that I can rely on all the time

Date of experience: July 4, 2024
GB
1 review
0 helpful votes
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No uk customer service number so they no way to speak to an advisor

Date of experience: July 4, 2024
CustomerService C. — CheapOair Rep
over a year old

We do not have an office in the UK any more, you must call our call center in the USA 001-646-738-4820 we also have a live online chat support link on the website www.cheapoair.com/customersupport

Arizona
1 review
0 helpful votes
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Excellent pricing and quality product, we are happy to be clients of cheap o air

Date of experience: July 4, 2024
California
2 reviews
0 helpful votes
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Always a great experience with you. Thanks so much for making it easy.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Thank you so much
July 14, 2024

Thank you so much. For all your support and help. We going to enjoy to the maximum. Thank you so much for everything

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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I like cheapoair.com
July 14, 2024

I like cheapoair.com. You offer competitive rates compared to others.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Very slow to get answers, then I was not able to upgrade our flights, I could see if I wanted to downgrade, but not to upgrade

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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Good work!
July 14, 2024

Good work! The app is user friendly, I've booked many trips with you because it's efficient, easy, and gets the job done!

Date of experience: July 4, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209