business logo of CheapOair

CheapOairReviews 14,841

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey star
grey star
grey star
grey star
grey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Kelly R.
Unfollow Kelly R.
Share Review
Report Review

Fantastic customer support!
July 21, 2024

Fantastic customer support! Prompt attention in helping me solve a problem I had.

Date of experience: July 11, 2024
CD
1 review
0 helpful votes
Follow Solange P.
Unfollow Solange P.
Share Review
Report Review

Good experience and I like rapidity when support is needed.

Date of experience: July 11, 2024
Canada
1 review
0 helpful votes
Follow Edith D.
Unfollow Edith D.
Share Review
Report Review

My experience?
July 21, 2024

My experience? I have not travelled as yet, until tomorrow then I will

Date of experience: July 11, 2024
Florida
2 reviews
0 helpful votes
Follow Evgjeni J.
Unfollow Evgjeni J.
Share Review
Report Review

CheapOair flight is Good experience, good price every time,

Date of experience: July 10, 2024
Texas
1 review
0 helpful votes
Follow Donna W.
Unfollow Donna W.
Share Review
Report Review

I wish I had booked earlier since I didn't know I would be arriving so late. However, your service was great!

Date of experience: July 10, 2024
California
2 reviews
0 helpful votes
Follow Michele M.
Unfollow Michele M.
Share Review
Report Review

I love it and have been using CheapOair frequently. It's easy, convenient and user friendly

Date of experience: July 10, 2024
Missouri
1 review
0 helpful votes
Follow Barbara F.
Unfollow Barbara F.
Share Review
Report Review

It would be nice to see available seats earlier in the booking process.
Also, if there is a baggage fee it would be nice to see that right away and book together with your flight!

Date of experience: July 10, 2024
Florida
1 review
0 helpful votes
Follow Joseph Y.
Unfollow Joseph Y.
Share Review
Report Review

Great and reliable I really enjoyed the interactive experience

Date of experience: July 10, 2024
Poland
1 review
0 helpful votes
Follow Simbarashe O.
Unfollow Simbarashe O.
Share Review
Report Review

Booking is very easy
July 20, 2024

Booking is very easy. However, l want to know if l can choose a sit on my own without a charge.

Date of experience: July 10, 2024
Florida
2 reviews
0 helpful votes
Follow Rhonda A.
Unfollow Rhonda A.
Share Review
Report Review

Can't get checked into the flight
July 20, 2024

Can't get checked into the flight. It is not recognized I don't have 50 words. Ugh

Date of experience: July 10, 2024
CustomerService C. — CheapOair Rep
over a year old

Are you using the airline confirmation? And did you log into your reservation on the airline website and not Cheapoair?

Argentina
1 review
0 helpful votes
Follow Dario D.
Unfollow Dario D.
Share Review
Report Review

Fantastic deals, great customer service!
July 20, 2024
Updated review

Fantastic deals, great customer service! When looking and making comparison with all the other travel agencies, you can find them online, the amazing prices cheapoair was having were faboulous, it was not time to hesitate, and for such a good deal, I was 100 por cent positive I was doing the best choice, when choosing cheap o air. Great job guys and thank you!

Date of experience: July 10, 2024

I will not recommend cheapoair to anybody, after they...
July 17, 2024
Previous review

I will not recommend cheapoair to anybody, after they add some items i never ever REQUESTED, I WILL NOT RECOMMEND CHEAP O AIR AND WILL GAVE A VERY BAD REVIEW

Date of experience: July 7, 2024
Minnesota
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

You did an excellent assistant in booking. I am so thankful and bless to find this booking apps

Date of experience: July 10, 2024
Turkiye
1 review
0 helpful votes
Follow Cenk S.
Unfollow Cenk S.
Share Review
Report Review

Easy and quick reservations
July 20, 2024

Easy and quick reservations. I am very satisfied for the service I got

Date of experience: July 10, 2024
Florida
1 review
0 helpful votes
Follow Nina R.
Unfollow Nina R.
Share Review
Report Review

Excellent service
July 20, 2024

Excellent service. I have a great experience with several flights, and recommend to use it.

Date of experience: July 10, 2024
Florida
1 review
0 helpful votes
Follow Nilda A.
Unfollow Nilda A.
Share Review
Report Review

Great expertise and easy love it very easy steps to follow and easy to understand. Thank so much for your help

Date of experience: July 9, 2024
Uruguay
1 review
0 helpful votes
Follow MADELYN I.
Unfollow MADELYN I.
Share Review
Report Review

Excellent application, very helpful, and accurately. Fast and reliable

Date of experience: July 9, 2024
California
1 review
0 helpful votes
Follow Zailyn J.
Unfollow Zailyn J.
Share Review
Report Review

Excellent Service and fast booking. I've been using this company for all my travels for many years.

Date of experience: July 9, 2024
Missouri
1 review
0 helpful votes
Follow Richard U.
Unfollow Richard U.
Share Review
Report Review

Great site and easy to navigate through would use again when traveling.

Date of experience: July 9, 2024
Puerto Rico
1 review
0 helpful votes
Follow Lourdes Q.
Unfollow Lourdes Q.
Share Review
Report Review

Outstanding
July 19, 2024

Outstanding. Travel before to Mexico and the service was excellent

Date of experience: July 9, 2024
New York
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Great customer service!
July 19, 2024

Great customer service! Booking was straightforward and easy to navigate.

Date of experience: July 9, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209