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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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California
1 review
0 helpful votes
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Great experience keep looking on other sites couldn't find anything in my price range hope to book with y'all again sometime

Date of experience: July 19, 2024
Colorado
1 review
0 helpful votes
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Quick and easy no hassles no push on selecting items I didn't want

Date of experience: July 19, 2024
Florida
1 review
0 helpful votes
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Very good price for the flight, and after searching other sites you guys gave me the best price.

Date of experience: July 19, 2024
Bulgaria
1 review
0 helpful votes
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Cheapo air has always been assisting in the best possible manner, honestly.

Date of experience: July 19, 2024
Japan
1 review
0 helpful votes
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Many flight options and cheaper rates. Smooth transactions.

Date of experience: July 18, 2024
California
1 review
0 helpful votes
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It was easy to find a flight that suits my schedule for a fair price

Date of experience: July 18, 2024
Cayman Islands
1 review
0 helpful votes
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Easy to book and find better price. A lot of great selection to book

Date of experience: July 18, 2024
Ohio
1 review
0 helpful votes
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You guys are awesome, please continue to do what you do. Just an honest opinion though. Do go the way of future failures and neglect the fact that you are putting people where they NEED to go and not just where they WANT to go and jab us with spending more money for going to a graduation or such. Stay the current course and don't forget to make sure your CEO doesn't start granting him/her self massive bonuses for inflating their Profit and Loss statement.

Date of experience: July 18, 2024
KR
1 review
0 helpful votes
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Efficient and quick
July 28, 2024

Efficient and quick. Seat selection part was a bit confusing at first.

Date of experience: July 18, 2024
District of Columbia
1 review
0 helpful votes
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Excellent customer service and organized website design, The app makes it very convenient anywhere anytime for booking trips and more. Offering the best prices and deals to save time and to continue your journey on time.

Date of experience: July 17, 2024
India
1 review
0 helpful votes
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Excellent flights offered & quick & easy booked & payments!

Date of experience: July 17, 2024
Peru
1 review
0 helpful votes
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To get flights was easily for me and my family, so I think to use it for my next trips, too.

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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The site is confusing with totally different layouts from page to page and confusing fees that are ridiculous. Just a way to obfuscate the actual price.

Absolutely obnoxious, and I haven't been emailed anything.

I tried to purchase some sort of priority thing for $5.XX and the button to actually submit didn't do anything. I think someone forgot to make it into a link or a button.

Date of experience: July 17, 2024
Massachusetts
2 reviews
0 helpful votes
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I wish that carry-on luggage would be included in the price of the ticket. The price for the luggage is as much as the ticket, that is outrageous.

Date of experience: July 17, 2024
Alabama
1 review
0 helpful votes
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Easy,, quick, no problems at all, didn't have to stand in line, I would definitely use CheapOair again and I would definitely recommend it to any of my friends

Date of experience: July 17, 2024
New York
1 review
0 helpful votes
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Quick site to book flights, great prices will be a frequent customer!

Date of experience: July 17, 2024
Connecticut
1 review
0 helpful votes
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Very easy to choose the flight, precise information on the extras

Date of experience: July 16, 2024
Virginia
1 review
0 helpful votes
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Great customer service for all their employees. You can't be their service and price

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
Follow Roxanne E.
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Great and I would recommend cheapOair.com to others for good service.

Date of experience: July 16, 2024
Guatemala
1 review
0 helpful votes
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It was so easy to surf in the page, i find what i was looking for.

Date of experience: July 16, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209