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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good assistance...no delays and hardship... Straight questions and answers
Easy to navigate - I have used your app several times and have been very satisfied
Easy reservation process! I would do the same for my next trip
The very best in customer care and professional courtesy. I've always love andvprefer Cheapoair for all my travel arrangements.
Ez to check different flights. Easy to book. 24 hour cancellation policy.
Chat not helping me with my questions. I need to know if I can be helped to change my current reservation ******* to have only one stop in the Schengen area
The quick affordable trip, with a specific dates and times I need to book my trip
Great service and easy to navigate, service support called to make sure everything was good
Ian very happy about this app, it easy and helpful and sort my problems
Very good site, easy to navigate and will recommend to others.
Very nice deal with then I can get help if I need and very cheap tickets
Is awesome is good working the guys talking to me like friendly and appreciate it
A well and perfect app and I saw mostly peoples are satisfied from your app
Thank you! Your site had the best air schedule availability
Good site, use it every year for my Xmas trip to see my family in Croatia.
Because I got put in economy on United Airlines when I paid for Premium Economy. Also, there Premium Economy is called Economy Plus so they didn't recognize and put me in the very last seat at the back of the plane. Although there were other seats available just humiliating and very disrespectful.
Muy bien gracias super amable pronto viajare gracias muy bien
The lady who helped me was perfect. I was upset about the death of my brother and how my sister-in-law was handling the funeral details. She was very patient with me and reassured me my flight was taken care of. Thank you.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members