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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was browsing the page on Google and an agent to give ne assistance and just like that I got my flight booked over the phone
The booking was fast and efficient. There are many options made available to make a selection of the desired flight,
Was really easy to follow the instruction and fast, good deals too.
This is a user-friendly site for booking air flights. I especially liked the comparison of air flight costs.
I have an issue with not being able to select my seats at the time of booking and now 1 day before leaving, I am still having issues with choosing seats. I recent having to select seats late and then being charged.
It works perfect! I would suggest giving the client an option to use two different card to make a payment on the app!
I have used this website to book my tickets for over 5 years. It is easy to book and its services are outstanding.
So easy to do online. And so quick. I'm very impressed with this site.
Efficient people know their job. Respond quickly and do their best to solve any problems. Many thanks.
Why charge a fee for selecting a seat? I had a good experience until your site tried to force me to pay you a fee for selecting a seat.
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It has worked out fine for me.Convenient for me, overall good pricing, could get more some points for all the miles what also could I write?
It was great, it's easy and convenient. I will use it again. Thank you
Great service and easy to find cheaper flights. Updates have been great too
Thank you very much for your help. I have a great day choosing you.
Job well done, and don't have to change page or site. Very easy-to-use
Love cheap flights and the customer service is so great love you
The experience is extremely good as always. Please keep up the great service rendered to customers.
Greatest Service ever! No one can beat CheapOAir about everything related to travel
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The outbound flight on Spirit you have to pay for a seat, go directly onto spirits website and check in and add the seat and pay them for it. On the return all seats have been assigned, check your email confirmation for the updates and also you will need to check in with AA for the return flight and print or download the boarding passes.