On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
👍👍 easy and fast great. Reasonable and i save money cheaper
Cheap Air offers great low prices, and I have been using their services for a very long time.
Every think is good thank you for everything ok bye I think neat time I am going to buy more tickets
Excellent describes best my last booking experience. I hope the agency stays on track to provide valuable services.
Fast and efficient service
Staff was very competent. They addressed my concerns
Great, very satisfied. Never have I had any issues.will not have a problem using CHEAP AIR in the FUTURE
Upon ticket purchase, received call from upsell agent who did not initially state the reason for the call. I had a stressful time purchasing the tickets and so when I received a call 5 minutes after purchase, I assumed the worst. I repeatedly asked why they were calling and they insisted on confirming all of the details of my itinerary. Finally, I got upset and insisted that they tell me why they were calling. It was schedule insurance. Or something like that...not cool! ALSO, the My Trips dashboard shows my trip as being for 3 travelers. THERE ARE 4 OF US! More panic as I contact the airline to verify that I purchased 4 tickets. NOT COOL! Only gave 3 stars because CheapO won't let 1 or 2 star reviewers leave a comment. NOT COOL!
It was quick and easy, and the price was the same as what was shown.
Good experience I am like you cheaper. I am 3 times use cheaper I am very happy cheaper is good protection. 👍
Quick response, I have a peace of mind doing business with the company because of their expertise and been a regular customer for a very long time. Thank you for the expert teams.
I had a hard time purchasing add on baggage to cebu pacific. Didn't find the right person to help me from 6 attempts
I have several attempts to book my ticket, finally after the 3rd try it went through. It's a competitive price and very convenient to use.Overall, nice experience. Will avail this in my future trip. Many thanks.
So far so good! Been pretty easy to use! The price was definitely fair compared to the compensation! If all goes smoothly I will be a return customer.
Excellent service and past transaction love to book with you guys
Facil, rapido y muy claro al momento de hacer la reserva y hay una comparación entre diferentes aerolíneas
This is the best price I got for this destination. I also like the fact that they hold your reservation for 24 hours without any cancellation fee.
One place says we have seats and then I get a text to pick our seats. Do we have them or not. Paper says 2Aand 2 B
Thank u for helping me purchase my ticket for the philippines.
So far so good; hope trip is as easy and fun; not much else to say
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tickets Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members