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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Good and a fair deal really like the response and easy website use
It was easy and fast to get a cheap flight ticket offline
Thank you
Pretty easy so far, the website is clear about the flight prices.
Cómodo y fácil, económico, accesible. Continúe. Así por favor.
The experience was Fine and was easy. No hassle. Good for recommendation.
Was easier than what I thought. Not a confusing site at all. Will use this site again.
So far, so good, your service has been satisfactory, thank u.
Satisfied with the ease of doing business with CheapOAir. The variety of flight selection is wide and I had a lot of choices at hand to consider before finalizing my flight booking.
Thanks For All You Do! Today & Tomorrow & Yesterday! And be on!
I like it, it is very clear to booking ticket, making for me safe to booking this web
Easy to use great communication and the ability to pay over time
Great, has been problem free so far hope it goes smoothly on Friday morning
Very successful and good, excellent prices i always use it and it's also very safe.
Good……………………………………………………………………………………………………………………..
Excellent service, friendly and helpful
Agent gave me several choices and found me the best deal.
I was well-assisted. Big help to seniors! I was guided step by step and finally booked my flight. Thank you!
I have never had any issues with Cheapo Air! I have found some of my cheapest tickets here.
Easy and quick way to make our reservations. We had no problem with the site.
User friendly website, best fare, excellent service if you have any questions or concerns.
Easy to use online. Prices were good. Very happy with the service purchasing.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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