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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Maryland
1 review
0 helpful votes
Follow Teodoro I.
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Good and prompt services everytime for international and domestic travel search

Date of experience: August 16, 2024
TZ
1 review
0 helpful votes
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Was okay, however my account was as debit a second time and I did not approve it

Date of experience: August 16, 2024
Maryland
1 review
0 helpful votes
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It was great until I get multiple calls from your agent trying to push other options/ insurance for me to purchase. I tried to decline politely but she just kept pushing until I told I feel being harassed by her.

Date of experience: August 16, 2024
Colorado
1 review
0 helpful votes
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So far I have had very good luck finding a flight I need and at a good price

Date of experience: August 16, 2024
Colorado
1 review
0 helpful votes
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First time user
August 26, 2024

First time user. I git waylaid to the CheapOair website. So that is what I got.

Date of experience: August 16, 2024
Florida
1 review
0 helpful votes
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I booked the flight, but have been hearing directly from the airline about updating, etc. I'm confused about who is in charge.

Date of experience: August 16, 2024
New York
2 reviews
0 helpful votes
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Good job I received help to choose an affordable flight and I was relieved that I am able to go on this trip

Date of experience: August 16, 2024
New York
1 review
0 helpful votes
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Very much impressed with the booking site and cheaper prices

Date of experience: August 16, 2024
Texas
1 review
0 helpful votes
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It's very nice thank you Company the service is very good he's very nice. I like this company.

Date of experience: August 16, 2024
California
3 reviews
0 helpful votes
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How much total cost before I pay but all in all I have no 50 or more things

Date of experience: August 16, 2024
Wisconsin
1 review
0 helpful votes
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Love this trip so much my sister and brother use this trip forever

Date of experience: August 15, 2024
California
1 review
0 helpful votes
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Easy, fast, good options was my personal experience with cheapOair!

Date of experience: August 15, 2024
Virginia
1 review
0 helpful votes
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Good customer service, better price, easy progress …………..

Date of experience: August 15, 2024
Louisiana
1 review
0 helpful votes
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So far it was ok to use just need my boarding passes then I'll ok

Date of experience: August 15, 2024
Alaska
2 reviews
0 helpful votes
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Good so far because price is very reasonable comparing...
August 25, 2024
Updated review

Good so far because price is very reasonable comparing to other travel agents. Plus they were very easily communicable.

Date of experience: August 15, 2024

Good so far because I'm still travelling
August 25, 2024
Previous review

Good so far because I'm still travelling. Once I completed the whole trip would know the full comments

Date of experience: August 15, 2024
Philippines
1 review
0 helpful votes
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Booking was extremely easy
August 25, 2024

Booking was extremely easy. Customer service was very helpful on a previous booking.

Date of experience: August 15, 2024
Barbados
1 review
0 helpful votes
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Unable to speak to the original agent on the return call. CPO

Date of experience: August 15, 2024
Florida
1 review
0 helpful votes
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Muy buena experiencia hasta el momento, primera vez q viajo x acá

Date of experience: August 15, 2024
Arizona
2 reviews
0 helpful votes
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The operator are so nice that its what customers love thank you for bilingual operators to thankyou gracias much

Date of experience: August 15, 2024
Saudi Arabia
1 review
0 helpful votes
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Ok, things, went smoothly without trouble. To much repetition of additional items

Date of experience: August 15, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209