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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Overall satisfy and good service easily to buying tickets.
Pretty darn simple and great savings! No problems at all. My second booking, in and out quickly.
The reservation process is fast and easy without any booking related issues.
Customer service is excellent and also very helpful and reliable.
Awesome experience using CheapOair to book the flights. It was quick!
Excellent service I will be continue using the service, thanks again for your patience and contact me
We got there and home, no issues. Everything went smoothly.
Excellent fast no complications no worries I like it very much
Very simple to make a reservation. Thank you I will be using your app again in the future
I like the Services. They have really good customer services
I recently booked a flight through CheapOair, and overall, it was a pretty good experience. The site has a ton of options, and I found some really great deals. The booking process was simple and straightforward, which I appreciated.
That said, there were a few things that could be better. The website felt a bit cluttered with all the extra add-ons they try to sell you, which made it a little confusing when I just wanted to book my flight.
All in all, I'd still recommend CheapOair for finding affordable flights. Just be ready to wade through some upsells and double-check everything before you confirm your booking.
Best selection and pricing. Looking forward for the experience.
Good and very cheap flights I hope this is my first time with you
Amazing and easy to access. I like online because it's convenient.
Good and really cheap. We love cheap o air.always take this for us. Thanks for your services
It's fair, fast, OK... Hope my flight will be in line with my booking
I have been using CheapOair for at least 10 years and they are totally reliable. I highly recommend them!
Very helpful good customer service easy understanding fast cheapest prices
Moses is amazing! Very helpful and patient
We will gladly recommend him to our friend
Easy peasy-i highly recommend cheapoair. Ive used them for all my flights and never been disappointed.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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