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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Great job, found me a round trip flight and I don't have a lay over in Chicago either flight. Thanks
I'm seeing a lot cheaper fares today for the same day! I wish I was informed to book later when I did book!
I was hoping to see my reservation show up on the first.
I have not used the app yet, so I am is the maid to see a request for and assessment of how it wo
Using Cheapo Air was realitvely easy to navigate and search for flights. I was a little dissapointed in the cost of seat selection.
This site really has the cheapest airfare prices and good selection to choose from.
Love it the customer service team were excellent today thank you for your help and service
It was easy to find and book a flight. I was very satisfied with my experience.
CheapOair is best for me. I will book my flight tickets next time. My experience is good.
Easy, great prices, it was not complicated to buy a ticket using this website
Very good very easy to book and the accommodations are good. On my return trip, I hope the accommodations will be as well
I had a terrible experience with this booking. Didn't realize l had to confirm my flight 24 hours before. I was bumped off my flight. And and dragged all around the airport. Didn't get to Tucson until almost 12:00 midnight. Instead of getting to Tucson at 8:37 AM Tuesday morning, 20 August. Totally wiped out and disgusted.
I found certain airline restrictions to add baggage. When contacting airlines they refer back to agent. Dead end and I paid airport values for adding baggage.
Good selection choices I would recommend this website. Thank you
Love cheapoair for long time, I always booked with no problem
A very interesting experience, very friendly. I would also like some interest-free payments
10 out of 10 number am providing because they never disappoint me thank you
The service is awesome the crew is very friendly. With some experience pilots like yours every landing is smooth and safe.
Very fast processing. Less hassle and very cheap flights. Nice!
It was very easy to make my reservation I found a good deal for my family
Perfect the few slight problems are understandable. So keep the candle burning. The issue is i can't be approved for credit card services why. Thanks
Perfect the few slight problems are understandable. So keep the candle burning. The issue is i can't be approved for credit card services why. Thanks
It was so easy, I was pressed fir time and I went looking for the airline number,and saw cheapoair
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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