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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Iowa
1 review
0 helpful votes
Follow Laurie C.
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Great job, found me a round trip flight and I don't have a lay over in Chicago either flight. Thanks

Date of experience: August 18, 2024
California
1 review
0 helpful votes
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I'm seeing a lot cheaper fares today for the same day! I wish I was informed to book later when I did book!

Date of experience: August 18, 2024
California
1 review
0 helpful votes
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I was hoping to see my reservation show up on the first.

I have not used the app yet, so I am is the maid to see a request for and assessment of how it wo

Date of experience: August 18, 2024
Arkansas
1 review
0 helpful votes
Follow Alysanne H.
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Using Cheapo Air was realitvely easy to navigate and search for flights. I was a little dissapointed in the cost of seat selection.

Date of experience: August 18, 2024
Oregon
1 review
0 helpful votes
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This site really has the cheapest airfare prices and good selection to choose from.

Date of experience: August 18, 2024
New York
2 reviews
0 helpful votes
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Love it the customer service team were excellent today thank you for your help and service

Date of experience: August 18, 2024
Georgia
1 review
0 helpful votes
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It was easy to find and book a flight. I was very satisfied with my experience.

Date of experience: August 18, 2024
New York
1 review
0 helpful votes
Follow Parvinder X.
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CheapOair is best for me
August 28, 2024

CheapOair is best for me. I will book my flight tickets next time. My experience is good.

Date of experience: August 18, 2024
California
1 review
0 helpful votes
Follow Martin Y.
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Easy, great prices, it was not complicated to buy a ticket using this website

Date of experience: August 18, 2024
California
1 review
0 helpful votes
Follow Roseann W.
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Very good very easy to book and the accommodations are good. On my return trip, I hope the accommodations will be as well

I had a terrible experience with this booking. Didn't realize l had to confirm my flight 24 hours before. I was bumped off my flight. And and dragged all around the airport. Didn't get to Tucson until almost 12:00 midnight. Instead of getting to Tucson at 8:37 AM Tuesday morning, 20 August. Totally wiped out and disgusted.

Date of experience: August 18, 2024
Chile
1 review
0 helpful votes
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I found certain airline restrictions to add baggage. When contacting airlines they refer back to agent. Dead end and I paid airport values for adding baggage.

Date of experience: August 18, 2024
Jamaica
1 review
0 helpful votes
Follow Sherine D.
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Good selection choices I would recommend this website. Thank you

Date of experience: August 18, 2024
Australia
1 review
0 helpful votes
Follow Mina U.
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Love cheapoair for long time, I always booked with no problem

Date of experience: August 18, 2024
Israel
1 review
0 helpful votes
Follow Nofar R.
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A very interesting experience, very friendly. I would also like some interest-free payments

Date of experience: August 18, 2024
District of Columbia
1 review
0 helpful votes
Follow Baljeet Y.
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10 out of 10 number am providing because they never disappoint me thank you

Date of experience: August 18, 2024
DO
1 review
0 helpful votes
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The service is awesome the crew is very friendly. With some experience pilots like yours every landing is smooth and safe.

Date of experience: August 18, 2024
Philippines
1 review
0 helpful votes
Follow Lenith J.
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Very fast processing
August 27, 2024

Very fast processing. Less hassle and very cheap flights. Nice!

Date of experience: August 17, 2024
California
1 review
0 helpful votes
Follow Maritza L.
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It was very easy to make my reservation I found a good deal for my family

Date of experience: August 17, 2024
Sauda N.
Virginia
1 review
0 helpful votes
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Perfect the few slight problems are understandable
August 27, 2024
Updated review

Perfect the few slight problems are understandable. So keep the candle burning. The issue is i can't be approved for credit card services why. Thanks

Date of experience: August 17, 2024

Good
August 27, 2024
Previous review

Perfect the few slight problems are understandable. So keep the candle burning. The issue is i can't be approved for credit card services why. Thanks

Date of experience: August 17, 2024
Bahamas
1 review
0 helpful votes
Follow Rettamae W.
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It was so easy, I was pressed fir time and I went looking for the airline number,and saw cheapoair

Date of experience: August 17, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209