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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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California
1 review
0 helpful votes
Follow Joycelyn Q.
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Fast and easy way to buy an airfare ticket at a reasonable price

Date of experience: August 19, 2024
California
1 review
0 helpful votes
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WEnt really really really well
August 29, 2024

WEnt really really really well. Smooth smooth smooth smooth

Date of experience: August 19, 2024
Jamaica
1 review
0 helpful votes
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Great service all the time and very easy to explore and understand everything smoothly

Date of experience: August 19, 2024
California
1 review
0 helpful votes
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Very good service,easy and fast.the price is very reasonable.whenever you open the site it's always available for us to book

Date of experience: August 19, 2024
South Carolina
1 review
0 helpful votes
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I enjoy the service that you provide
August 29, 2024

I enjoy the service that you provide. Will definitely continue to use cheapoair!

Date of experience: August 19, 2024
Honduras
1 review
0 helpful votes
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Asimismo me ha gustado su atención tanto en línea como telefónicamente, muy atentos con mucho calor humano.

Date of experience: August 19, 2024
Florida
1 review
0 helpful votes
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Very studious in your customer service! Was being updated on a consistent basis,which meant to me that you cared!

Date of experience: August 19, 2024
Namibia
1 review
0 helpful votes
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It's amazing and very communicative, they follow up with clients no complaints

Date of experience: August 19, 2024
Zimbabwe
1 review
0 helpful votes
Follow Joseph U.
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Service is splendid and it gets you cheaper rates quicker. Cheapoair keeps you informed every time.

Date of experience: August 19, 2024
Georgia
1 review
0 helpful votes
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Service was Good agent explain details of traveling for trip.

Date of experience: August 18, 2024
California
1 review
0 helpful votes
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I found great prices
August 28, 2024

I found great prices. Even though I have to make a 1 stop in Phoenix Arizona.

Date of experience: August 18, 2024
Tennessee
1 review
0 helpful votes
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You have to spend money on everything, seating, baggage and boarding passes. This is absolutely crazy.

Date of experience: August 18, 2024
North Carolina
1 review
0 helpful votes
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Confusing
August 28, 2024

Confusing. I thought I had booked for the main cabin and one carry on but ultimately it looks like I didn't? Because there is another seat fee.

Date of experience: August 18, 2024
New Hampshire
1 review
0 helpful votes
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IF I have all my information it is wonderful to use your too free line. In particular Boyd from India was very helpful at 8 pm tonight.
IF not I've made my reservations thru your website successfully.

Thanks! Patty

Date of experience: August 18, 2024
California
1 review
0 helpful votes
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Ok some times it takes a long time to get through and its frasteded. But it works

Date of experience: August 18, 2024
Louisiana
1 review
0 helpful votes
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It was quick and easy to get my airline tickets and rental car

Date of experience: August 18, 2024
Canada
1 review
0 helpful votes
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Always greatservice and very helpful and the best prices avalable. Not sure what else i have to type here it seems like a waste of time

Date of experience: August 18, 2024
Connecticut
1 review
0 helpful votes
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Seats are too expensive
August 28, 2024

Seats are too expensive. Fees on top of seat prices are too high.

Date of experience: August 18, 2024
Alabama
1 review
0 helpful votes
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It's was ok had no issues and I would keep using it to get great deals on flights

Date of experience: August 18, 2024
Canada
1 review
0 helpful votes
Follow Cordinia F.
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I have never experienced any hickups from I have been booking my flights with CheapOair. It is finominal service is second to none. This site provides me with ease of finding the best prices and flights for my travel. I wouldn't change them for the world.

Date of experience: August 18, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209