On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Not satisfied, did my check bags and it's not showing up. Paid for 2 bag's online and I can't see it
Good, excellent and pretty straight forward. Next trip im choosing the same website
Great! So easy to do! Will use this website again for sure! :)
Awesome experience, not complicated and good customer service
A la hora de buscar vuelo encontre justo lo que necesitaba, excelente!
Cheapoair has so many fees, I'm not satisfied with this site at all
Easy and faster to use. No hassles in locating what one requires and there are cues along the way
Excelente excelente excelente experiencia muy rápido y seguro
Good made a mistake and was able to get everything corrected
Great, thank you, looking forward to the trip, especially the flight.
I needed to change my flight due to being ill with covid, it was simple and fast - fantastic service and the customer service agent was so knowledgeable and helpful!
I was glad to learn about this agency, it had nice prices and I live that it straight flights no stops
Booking was easy I have nothing more to say about my experience
Fast secure and easy plus the app makes it even easier, just the best
I received a call back in January about seat assignments and thought it was too early. Now I'm unable to select on this application.
Excellent appreciation of services. Rapid, reliable, regular update.
Keep up the good job I will suggest it to my friends I wish you to grow bigger and better
Its efficient and offers good rates that one can recommend another to use these services.
A great place to book, haven´t have any trouble. Every time I look for a flight it gives me the best choices.
Marina was very helpful today! I appreciate all of her help.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tickets Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members