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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Nevada
1 review
0 helpful votes
Follow Nina W.
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I absolutely love using CheapOair for all my travel needs! It's my go-to platform whenever I'm planning a trip. The website is user-friendly, and I always find great deals that make traveling more affordable. I've been using CheapOair for a while now, and it never disappoints. Highly recommend it to anyone looking for convenience and savings on their travels!

Date of experience: August 21, 2024
Texas
1 review
0 helpful votes
Follow Henry M.
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Good process a and easy to use this prices are convenient for my budget

Date of experience: August 21, 2024
Oklahoma
1 review
0 helpful votes
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Your system to book is easy and, fast,
Very functional.
I could recommend your service.

Date of experience: August 21, 2024
Haiti
1 review
0 helpful votes
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The product is more cheaper compare to other site,fast and efficient for assisting customers.

Date of experience: August 21, 2024
New York
1 review
0 helpful votes
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I have used it a few times and it has been a good experience. Easy to use.

Date of experience: August 21, 2024
Saint Lucia
1 review
0 helpful votes
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I had paid for a return flight from saint Lucia to Suriname. It required me to be intransit in Trinidad on LIAT but the first leg was delayed so I missed the connecting flight on the other airline company. I was ASSURED by LIAT that the suriname airline had been made fully aware of the siuation and that I was not at fault IN ANY WAY. LIAT put me on another flight to Suriname which went wel. I completed my business that very night and went to the airport the following morning to board the previous return flight I had paid for IN FULL The flight attendant from the airline company FORCED me to BUY a NEW one way ticket back ON THE VERY FLIGHT I SHOULD HAVE BEEN ON. He suggested that because I missed the first leg of the flight from Trinidad, they had CANCELLED my ticket altogether. I believe this to be an INJUSTICE since I was not responsible for the late arrival of the initial flight on another company, who had ASSURED me that the airline had been PROPERLY informed BEFORE we landed of their delay. No further attempt was made by any representative on this issue since.

Date of experience: August 21, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. If this was booked through CheapOair please contact our representatives with the 8 digit booking number and we will be happy to look into it for you.

Illinois
1 review
0 helpful votes
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Good fast service
August 31, 2024

Good fast service
And everything was so easy and helpfull. Really good prices and a lot of offers. Ill say this has been an amazing experience.

Date of experience: August 21, 2024
Alabama
1 review
0 helpful votes
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I always get the cheapest deals on CheapOair. Great service even I have a cancellation.

Date of experience: August 21, 2024
Florida
1 review
0 helpful votes
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I don't see the Arport GPS location and Gate number or how to board the plain. And how many bags or carry-on bag weight and measures.

Date of experience: August 21, 2024
Texas
1 review
0 helpful votes
Follow Gricel W.
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So far never had a problem, I have booked flights before with you guys and I like your prices and they way is processed is explained

Date of experience: August 21, 2024
New York
1 review
0 helpful votes
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Good services
August 31, 2024

Good services. Good customer service and cheap air fare. Good information

Date of experience: August 21, 2024
Viet Nam
1 review
0 helpful votes
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Very hard to book a flight from China because there are many incorect flight so very difficult to chose the flight that you can pay it

Date of experience: August 21, 2024
Zimbabwe
1 review
0 helpful votes
Follow Kupula L.
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Thanks again for the best app 🤠 I'm happy to use it more and more happy happy

Date of experience: August 21, 2024
Wisconsin
1 review
0 helpful votes
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It was great
August 31, 2024

It was great. Very easy. I would definitely
Use Cheap Air again for.travel plans.

Date of experience: August 21, 2024
Nigeria
1 review
0 helpful votes
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The site is interactive and it provides more options taking into consideration by highlighting cheaper and best available options. The payment system option is also seamless

Date of experience: August 21, 2024
Alabama
1 review
0 helpful votes
Follow Angela E.
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Cheapoair called & tried to charge me for seats.already paid for.

Date of experience: August 21, 2024
New Jersey
1 review
0 helpful votes
Follow Brenda M.
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The Products great Service is wonderful 👍🏾 thanks for your kindness patience with me and others as well

Date of experience: August 21, 2024
Kansas
1 review
0 helpful votes
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Always have great experience!
August 31, 2024

Always have great experience! Easy to understand. Great deals and very helpful

Date of experience: August 21, 2024
Bulgaria
1 review
0 helpful votes
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Quick, easy, friendly
August 31, 2024

Quick, easy, friendly. The fly was offered on the searching web page.

Date of experience: August 21, 2024
California
1 review
0 helpful votes
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**************Website is Easy to navigate. *************************

Date of experience: August 21, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209