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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I absolutely love using CheapOair for all my travel needs! It's my go-to platform whenever I'm planning a trip. The website is user-friendly, and I always find great deals that make traveling more affordable. I've been using CheapOair for a while now, and it never disappoints. Highly recommend it to anyone looking for convenience and savings on their travels!
Good process a and easy to use this prices are convenient for my budget
Your system to book is easy and, fast,
Very functional.
I could recommend your service.
The product is more cheaper compare to other site,fast and efficient for assisting customers.
I have used it a few times and it has been a good experience. Easy to use.
I had paid for a return flight from saint Lucia to Suriname. It required me to be intransit in Trinidad on LIAT but the first leg was delayed so I missed the connecting flight on the other airline company. I was ASSURED by LIAT that the suriname airline had been made fully aware of the siuation and that I was not at fault IN ANY WAY. LIAT put me on another flight to Suriname which went wel. I completed my business that very night and went to the airport the following morning to board the previous return flight I had paid for IN FULL The flight attendant from the airline company FORCED me to BUY a NEW one way ticket back ON THE VERY FLIGHT I SHOULD HAVE BEEN ON. He suggested that because I missed the first leg of the flight from Trinidad, they had CANCELLED my ticket altogether. I believe this to be an INJUSTICE since I was not responsible for the late arrival of the initial flight on another company, who had ASSURED me that the airline had been PROPERLY informed BEFORE we landed of their delay. No further attempt was made by any representative on this issue since.
Good fast service
And everything was so easy and helpfull. Really good prices and a lot of offers. Ill say this has been an amazing experience.
I always get the cheapest deals on CheapOair. Great service even I have a cancellation.
I don't see the Arport GPS location and Gate number or how to board the plain. And how many bags or carry-on bag weight and measures.
So far never had a problem, I have booked flights before with you guys and I like your prices and they way is processed is explained
Good services. Good customer service and cheap air fare. Good information
Very hard to book a flight from China because there are many incorect flight so very difficult to chose the flight that you can pay it
Thanks again for the best app 🤠 I'm happy to use it more and more happy happy
It was great. Very easy. I would definitely
Use Cheap Air again for.travel plans.
The site is interactive and it provides more options taking into consideration by highlighting cheaper and best available options. The payment system option is also seamless
Cheapoair called & tried to charge me for seats.already paid for.
The Products great Service is wonderful 👍🏾 thanks for your kindness patience with me and others as well
Always have great experience! Easy to understand. Great deals and very helpful
Quick, easy, friendly. The fly was offered on the searching web page.
**************Website is Easy to navigate. *************************
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
Thank you for your feedback. If this was booked through CheapOair please contact our representatives with the 8 digit booking number and we will be happy to look into it for you.