I fly about once a month. This company is a huge scam stay away. They advertise one price then charged me a different price. They said the priced changed while you booked it. Stay away from cheapoair
When I had trouble with my credit card, I was notified by you as to the issue. My cc issues were resolved and in a chat you asked whether I wanted to add the outstanding seat and travel insurance fee. I said no. It was deducted anyway. It was no big deal, but it seemed that one hand didn't know what the other was doing.
Courteous kind service. Tickets were always there for me. I had a few times where my tickets were lost and the ticket counter lady didn't have a problem finding it
The agent that assisted me to get this booking was very courteous & knowledgeable of the itinerary I desired. I was able to book the flight patterns I needed for the trip which was a plus for me. Thank you very much for your patience & keep up the great work.
It appears that hotel options of changed on this site, they did not meet the expectations and budget i had prepared for. A lot of the brands i've accustomed to were not in my search options this time around. Previously, i enjoyed shopping with this site where i'd book great package deals for both flight and hotel.
I hate theives. Your company is one of the biggest theives I've ever seen. I was in the process of buying tickets and the price changed right after I purchased. That makes you theives.
Several years ago we flew internationally using cheap o air. Amazed at how helpful the operators were at assisting in booking as well as how much money we could save using CheapOAir.
The booking was a breeze, the only issue was on my side with the credit card company who blocked the payment. However, one response to a text and thanks to Cheapoair following up...we managed to finalize the booking...so very happy!
Customer care agent was excellent and did all he could to assist me in getting the right flight after I miss my flight check in time.
Cheap air never disappoints, i can always find last minute flights without worry. They are a very dependable air flight search engine service. Highly recommended!
I used cheap o air when I traveled to Las Vegas in 2023. I was so easy to book and convienient to pay off. No hassel at all. Just Book and Pay. Loved it!
The fare was reasonable and it was very easy to book. Checking it at the airport was easy. The staff were very helpful. It was a easy and smooth flight. I was very pleased to see an older gentleman flight attendant. This wouldn't be seen in Europe so good for you Cheap Air.
I've been using Cheapoair for a decade and I've had great experience with them. When a customer service called me just to confirm my flights, she also helped me find my airline confirmation number. Thank you. I highly recommend this website.
My experience was an excellent one, I really appreciated the call from the agent. This tells me that I am important to CheapOair.
It was easy enough. After I finished the booking I got a phone call from cheapOair and the person I spoke with was very helpful with the instructions about boarding the plane. This was so helpful to me since I don't fly too often. I will definitely use the site again. Thank You
The platform is very well laid out, although I cannot buy anything they offer, because I am a retiree with a low salary, I recognize a good job of presentation. Everything has gone well. Very professional. Congratulations.
Please correct my phone number. It is; *******618 Your debit is not in in my bank account. I called the bank, they told me that my credit was too low, it is an new credit limit to US dollar 800.- since oct. 24. Tomorrow. Before, yesterday, they told me since today. I am sorry. Present the charge again tomorrow oct.24 it was not my fault, sorry.
Had an emergency. I had to flight out of town. I called the cheapOair 1-800 number and the operator helped me so good. Thank you so much for that time that operator took.
Cheapoair gives you choices and gives you the best deals. The app is very easy to use. If you need assistance you can call and speak to a real person. Chepoair is the best.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out at any time. That is why it is a standard in the airline industry, no matter if you purchase tickets through the airline, an online website or a local travel agency, fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.