Overview
CheapFlightsFares has a rating of 3.5 stars from 221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapFlightsFares most frequently mention and customer service. CheapFlightsFares ranks 28th among Plane Tickets sites.
Instant Feedback
Marcelus has provided wonder service is resolving an important issue and I would like to thank him for making all this happen. Keep up the great work
Super Took time to listen and find solutions. His "can-do" approach is very reassuring.
He delivered when I wasn't sure of a favorable outcome..
Dear George,
Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Took.
Feedback like yours helps us hone our support process and it’s helpful to acknowledge a job well done. We appreciate your taking the time to share your experience with us here.
We look forward to assisting you again should you need our help.
Cheers,
Support Team
Cheapflightsfares.com
Scam, reviews are fake. I HIGHLY STRONGLY EXTREMELY GREATLY suggest you not to use this website to book a flight or anything!
Update:
Marcellus called to straighten things out and took care of the matter.
Absolutely the WORST customer service that I have EVER dealt with. I booked a flight and immediately got a call from 5 different people saying that the flight I had booked, was overbooked and I would have to schedule another flight, they asked me to fly out that morning and I told them that I couldn't fly out at that time so we agreed on the following morning. I checked my confirmation email and he still booked for the morning that I could not fly for. I called customer service and explained the whole situation and they told me that I would have to pay $400 more dollars for the flight I wanted, and I proceeded to tell them that I will not be paying anymore, as this is on them…. They told me I requested this date, they did not book it, that I was rude and they would not let me speak with a manager. I was upset and yelling as this was after I had already talked to a female that refused to help or let me speak with a manager also. They also told me my tickets were non refundable and my itinerary said I had 24 hours to cancel, then they tried to charge me…. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE! Absolutely flabbergasted at the lack of customer service.
Lauren was very helpful and help us with our situation. I appreciated what she did for us.
Dear Wayne,
Thanks for sharing your feedback and bringing this issue to our attention. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime.
Regards,
Cheapflightsfares.com
Scam, scam scam! People do not order any tickets from this website. They are just people who take your money and give you the wrong ticket and you cannot use these tickets to fly anywhere. On July 7, I paid to this company $1,600 to fly to Russia and back to the United States. First I had a problem when I came to the airport on July 7 they didnt even have my flight. I was crying because it was my vacation and Finally, I contacted to cheapflights.com but it took me two hours because they kept hanging up on me all the time. Finally, they changed my flight to July 10. I flew to Russia, and before I ask them what about my return tickets. They told me everything was already confirmed, I had seats already and didnt need to worry about. In Russia the same thing happened, I went to the airport and my flight was canceled. I had to purchase tickets to get to the United States. And I paid another $800 to use a different airline to come back to the United States. When I came back I called them and ask what happened and why my return flight was canceled. They told me they will be in contact with FinAir and I will get my refund money for the tickets. I call them every two weeks and they keep saying next month next month and don't want to refund me. Today they gave me FinAir's phone number and told me to call them myself. After 3 months of waiting for the refund. These people are not proffesional, they dont have any responsibility for the travelers or any tickets, and if the flight gets canceled they don't even contact you. They don't care what happens to you in a different country. Avoid this website and never ever buy any tickets from them.
Great service helped get lowest price. I am do satisfied with my experience and I will come again
Just a suggestion. Overall very Good. A lot of add on's make price much higher than it appears
Many thanks to Ethan Watson for his assistance to arrange satsifactory changes to our flight to Nashville.
Dear Richard,
Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Ethan Watson.
Feedback like yours helps us hone our support process and it’s helpful to acknowledge a job well done. We appreciate your taking the time to share your experience with us here.
We look forward to assisting you again should you need our help.
Cheers,
Support Team
Cheapflightsfares.com
He listened to my issues and resolved them
I am pleased with the service he provided
Dear Catherine,
Your experience is of utmost importance to us and we regret our experience wasn't seamless.
We have located your reservation details based on the information you provided and will be glad to assist you with your dissatisfaction. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your dissatisfaction resolved. Hence we request you to contact our customer support line@ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime.
Regards,
Cheapflightsfares.com
Good and pleasant service.
I had a great experience with Cheap flights fares...
Marcelo V.
Dear Marcelo,
Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average.
We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime.
Regards,
Cheapflightsfares.com
Clarified the mistake that was made. To better understanding
Company worked with me for better experience…………………….
Picking your seat is extra, paying for one luggage is extra...everything is EXTRA!
Staff was nice. They corrected the issue and explained everything to me
The customer service was helpful in clarifying the issues and supporting with future needs.
Good customer service, easy booking, highly recommended, cheap rates
Supervisor reached out to me and gotten everything straightened up.
Traveling within a specific budget will almost always help you get the most out of your vacation. Having a deep understanding of all the factors of traveling, we are committed to our objective of making your travel dreams come true. Through our travel portal, you can search a wide array of flight, hotel, and rental car deals at prices that fit your budget.
We offer competitive prices on flight tickets, hotel rooms, and rental cars from some of the most trusted global brands. Our exciting deals are the perfect way to kick off your vacation without blowing your budget. Rest assured that along with price savings, you'll have access to the exceptional services we provide to you throughout the duration of your trip.
If you are tired of searching for the best fares, CheapFlightsFares is here to help you 24x7!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Chris,
Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Marcellus King.
Feedback like yours helps us hone our support process and it’s helpful to acknowledge a job well done. We appreciate your taking the time to share your experience with us here.
We look forward to assisting you again should you need our help.
Cheers,
Support Team,
Cheapflightsfares.com