CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate and simple direct instructions, I have used in the past flights
When you select one of three options for seating, I chose the "try and sit us together" option. There was no indication this was going to be a charge, and because there was no final check out page prior to putting in my card info and clicking "proceed," I only found out choosing that option was an additional $120. For them to "try" and sit us together. On top of that, they called to tell me I should spend more money for additional things. I'm stopping here because if I keep going I'm going to get very unprofessional. Livid.
The price is right for me to make a reservation for my first trip to Florida
In my experience I did not find where to purchase bag tickets/slips before purchasing.
Awesome experience dealing with you guys. Elaborate and on point with what customers want. Thank you all.
Quick and cheap. Especially for me waiting until last minute.
The booking was simple.I will finalize a review after I return from my flight.
Next time I visit family with my sister I will back!
Thank u so much
Very professional and accurate very knowledgeable and easy understandable friendly
Great customer service and fast purchase which was very nice, customer service was very helpful
Everything was great except the price change at the last minute. A little suspect., still a good deal but not sure why it changed.
The process was pretty simple, however, the fees must be carefully read
Good, Good, Good,Good, Good, Good, Good, Good, Good
The website tools are easy to use and understand. Responsive and easy to understand. Win win!
I tried to cancel my flight and the agent I spoke to said my ticket was restricted which made it non refundable and non changeable. He couldn't even explain why. He was also very rude about it. He seemed to be from a call center located in India. It's by far the worse experience I've ever had with an airline agent.
Very good, good, good. Very good. 50 words is too much to write.
Booked a flight on Spirit thru them, flight was cancelled I was never notified by them or Spirit. Found out on my own. Asked for refund. Been waiting over 3 weeks now and ever time I call get the same answer please wait another 7-11 days. Im about to call card company and file fruad charge.
Very good...very professional and quick...good customer care
Fast confirmation unlike other agencies taking a long time to confirm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members