The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Easy and affordable will definitely book again received confirmation quick
It is good and my first experience to use the services of CheapFlightNow. However, I am wondering if the e-ticket in pdf form will be sent to me as the reservation was already confirmed with mentioning that the ticket was also issued.
Flight are in better price and affordable with good airlines.
This is an easy app to use, very friendly and i got an amazing deal on a flight, 10/10 will book here again!
My experience was good finding a fare that was affordable was a success and getting my reservation was quick and efficient.
Really cheap and affordable tickets and quick response to questions I buy tickets here every time I fly
Very easy to find what I was looking for.
Its a bit confusing to get my seating set up and my baggage information for my Spirit flight but a great experience.
Good It was easy and excellent service, and there was interest from the company to review my request. I am happy
Awesome! Simple, easy, fast!
As a frequent international traveler I want to get in, get it done, and get on with my business.
CheapFlightNow got it done!
My first experience was effortless and smooth. The flights and times were most convenient.
I decided to make a last minute decision and fly the next day. So I bought a ticket for $729 which was pretty spendy for me but I was excited about my new decision. So I had to leave the next day and I had to fly drive 3 hours to Portland to catch an early flight the next morning. They sent me a confirmation but then said it wasn't official until I actually got the official email so I am awaiting and waiting and never get it. Then I call and they say oh yeah we just needed to confirm you'll get a message you'll get the email in a little bit so I start driving up to Portland in the pouring rain. And then they call while I'm driving up and tell me that the $729 is not enough I have to pay them another $140 or they'll cancel my flight or give me another one on Delta. I say okay to the one on Delta and then they end up charging me $140 to Alaska. It was awful. It was awful not being able to get in touch with them and not knowing for sure if I was even leaving. And then when I did they said it was fine and they send me an email. They're real creeps. And the flights weren't any cheaper at best. Or at least they were cheaper because they didn't charge you that much. There is no reason to use them
I was able to find a reasonably price ticket to Las Vegas.
Nice services and options. Was easy to navigate yes yes yea
Excellent service
Next time please make sure charges for seats are clear, do not wish to pay extra for seats.
Great value flight dates and time being curtailed to suit my schedule at the most affordable price
Worst customer service I've ever had. I got flight and car from this horrible company. They hung up on me multiple just cause I needed to change date on car rental portion. One rep said I had wrong number then hung up even. I'm still concerned my car rental portion wasn't canceled after I requested it. I was super surprised I received my flight tickets. This company is like dealing with a scam but just barely not
The Best like always easy fly back and in
Every time is the best
Good and quick. Was easy to fill and follow. I will use it again
I like how easy it was but I don't like how choosing a seat cost
I received my information immediately but I didn't understand why it didn't take me to choose my seats. I was charged for that and hope I can do that before I receive my tickets