The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have been searching for days for a lower rate with reasonable travel time and I was able to find it here. Very quick and easy to book and the rates are lower than other sites.
Excelente servicio, muy satisfecha con el trabajo de cheapfilightnow.com
So far I am satisfied with my experience. All my booking information was emailed to me in a very timely manner. I do not travel until July so too early to describe if everything ran smoothly.
Easy and steady online screen pricing was experienced successfully.
Many choices of flights. The final flight was what I wanted at a price I was very happy with.
Friendly staff and the prices are great. Happy to help
It's excellent. It's also affordable given hard economic times
Very Easy to book price was very good will use again in future
I must say that every time I book with 'CheapFlights' they never disappoint me. I always find great deals & their customer service hotline is excellent.
I paid extra to pick my seat and I couldn't without paying the airline more money
Been searching for a particular flight, put in my request and... there it was.
Simple and easy.! No guesswork.
Thank you
It's been excellent no problems at all had a hard time with finding good deals but with cheapflughts I got the best
I am flying from Denver to Virginia for my Mom's Surprise 90th Birthday Party. You folks were terrific for prices, information on flight schedules and alternatives and tremendous customer service to calm my nerves.
Thanks, Steve B
My 2nd time
I want to try bc they have good deal
Good customer service team
Martin was excellent in terms of customer service, but there needs to be an immediate confirmation when purchasing flight tickets rather than waiting a few hours.
It gives you many choices with the cheapest prices