The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Quick and easy, and most importantly customer service was great
Good experience and great website... reliable & dependable...
Excellent. Convenient and easy steps to book plus you have enough options to pay including PayPal
Not interested this is annoying 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45
It was easy to buy tickets online. Thanks for service.
Excelente servicio muy buena página para comprar pasajes
Love the price comparison review. It was a great choice.
When I asked for cheap flights in my browser, cheap flights came up. It worked well, with many options.
Cheap flight gave me great alternate flights and i changed my original dates/times
They made it easy to secure a flight. The prices were reasonable and tickets downloaded immediately.
Great services and cheaper rates evert time I use service