The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
De verdad, excelente receptividad, confiabilidad y eficacia
So far all is well I do not see where to check in online
When booking I chose my seat, aisle or window and did not realize I was charged an extra $50. So I called the airline and explained that I didn't really care where I sit and can I get a $50 refund, the person that helped me and gave me an email address to request my refund and to my surprise, within an hour my credit card was refunded. Very happy with their customer service.
It was wonderful! Great experience. They were very helpful. I will definitely be using this site again. It's reliable and cheap. Thanks again for all your help.
I am not sure how that was added, I am not given an option to choose my seats at this point.
I was disappointed I could not select my seat other than indicating I would like an aisle seat.
Baggage cost was not indicated.
No problems. Easy booking. Would book again with them.
Easy and great so far. My first time so we'll see if all goes well!
Too much info. Too much to check, say yes or no to, etc. Elderly people frequently have trouble seeing. They're not used to filling out forms but are constantly asked to do so.
Very quick and easy had the best prices in comparison to other offers
Very easy to book. Prompts were easy to follow. Would not hesitate to do it again.
Very nice to travel with, cheap, and pleasant with staff
Easy and good side to see I enjoy to order and recommend to use it
I am 100% satisfied with the booking experience. Information was accessible and easy to follow.
I was trying to buy a ticket directly from Spirit Airlines and their platform didn´t allow me to complete the process. Then I looked for an alternative and CheapFlightNow allowed me to buy the desired ticket at a good price. So far, my travel plans are going well.
Im literally so excited for this trip and can't believe we got such great deal! Will do another review after we fly
Awesome prices for flights and super easy to book!