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CheapFlightNow Reviews Summary

The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

Instant Feedback

874 reviews
Georgia
1 review
0 helpful votes
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Fast Service
September 23, 2022

I never se an online travel agent with this fast service

Date of experience: September 23, 2022
Kansas
1 review
0 helpful votes
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Ray's upcoming adventure
September 23, 2022

Quick and easy and a great price. I'll give another review once my trip is completed in October.

Date of experience: September 23, 2022
Kentucky
1 review
0 helpful votes
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Disappointment in concierge coverage.
October 22, 2022
Updated review

Each time I called this service they transfered me to an agent. Five times when I asked for help locating number or email for medical forms to fly on portable oxygen. THEY HUNG UP ON ME! The agents did not inform me about name requirement for international flights. They charged my card 286.00 to add my middle name required.

Date of experience: September 22, 2022

Much better bargain than dealing direct with airlines
September 18, 2022
Previous review

Much better bargain than dealing direct with airlines

Date of experience: September 18, 2022
Illinois
1 review
0 helpful votes
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Quick and easy flight booking
September 21, 2022

Very easy, and quick. I really appreciate using your website, Thank you.

Date of experience: September 21, 2022
New York
1 review
0 helpful votes
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Good experience.
September 21, 2022

Good experience booking my flight, ease, simple and quick.

Date of experience: September 21, 2022
New York
1 review
0 helpful votes
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Nerves on edge (death in family)
September 21, 2022

So far, great! It seemed a little difficult to get our payment to go through as I guess this is an international business and we did get a notice of a possible fraud and had to contact the fraud dept of our bank. Our nerves are on edge but we are trusting all will work out ok.

Date of experience: September 21, 2022
Oregon
1 review
0 helpful votes
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Happy
September 20, 2022

The agent was very professional and informative I had a great experience

Date of experience: September 20, 2022
Arkansas
1 review
0 helpful votes
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Great
September 20, 2022

Wonderful experience great place to buy your flight tickets

Date of experience: September 20, 2022
California
1 review
0 helpful votes
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Easy
September 20, 2022

No problems booking my flight. I have not received a ticket number for my flight which makes things a little more stressful because i have to research why and how to get it at this point.

Date of experience: September 20, 2022
Ohio
1 review
0 helpful votes
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Great
September 19, 2022

Great service cheap flights would recommend easy access to navigate

Date of experience: September 19, 2022
South Carolina
1 review
0 helpful votes
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The best
September 19, 2022

Carter helped me get this all arranged and help me get the seats i wanted

Date of experience: September 19, 2022
KR
1 review
0 helpful votes
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4.5 star
September 19, 2022

Customer service were great found a great price to change my flight date in mins.

Date of experience: September 19, 2022
Arizona
1 review
0 helpful votes
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Great fast affordable service
September 18, 2022

Impressed at the service I received. Good rates. Variety of choices for times.

Date of experience: September 18, 2022
TT
1 review
0 helpful votes
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Best prices for trip
September 17, 2022

Great service. Will recommend to friends and use the site in future.

Date of experience: September 17, 2022
Virginia
1 review
0 helpful votes
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Painless
September 17, 2022

It was easy. Even though I am a senior the experience was painless

Date of experience: September 17, 2022
North Carolina
1 review
0 helpful votes
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Beware! Shoddy Business Practices... Not Happy!
October 17, 2022

I booked a flight to travel to my mother-in-law's funeral. My credit card declined the charge because they wanted to verify that this was not a fraudulent charge. I verified that it was not a fraudulent charge to the credit card company. Assuming the first booking had not gone through because of the credit card denial, I re-booked the flight. As it turned out, this site charged my account twice even though the first charge had been denied. The representative that I spoke with said they could only refund the taxes (129.00) for the first ticket ($529.00). After speaking to a supervisor and explaining the mix-up, he also refused to refund the total price of the first ticket. So I am expected to pay $400. For a ticket that will not be used. Needless to say, I'm very upset and think this is shoddy business practices. I will be getting in touch with the credit card company to challenge this charge.

Date of experience: September 17, 2022
Florida
1 review
0 helpful votes
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Good cheap tickets
September 17, 2022

Good experience with cheap tickets and I get what I want

Date of experience: September 17, 2022
Alabama
1 review
0 helpful votes
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First time flying
September 17, 2022

Service with booking was easy and very professional.

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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N/A
September 16, 2022

The round trip flight seemed definitely affordable

Date of experience: September 16, 2022
Michigan
1 review
0 helpful votes
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Airline ticket fast!
September 16, 2022

I need the ticket in a hurry to move up one day in a hurry and I got it even though I had to forego the other booking. Thank you for your fast and prompt response.

Date of experience: September 16, 2022