CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
To the point. It was detailed very clear and there was no hidden fees at checkout.
Satisfactory needs more support n seat reservations
Es muy bueno para mi. Mi experiencia con ustedes es bueno Gracias
Too early and how can I write 50 characters about nothing.
Easy to use. I'm not good with computers and I was able to do it very easy and quickly.
Affordable prices, quick respond and excellent customer service.
After searching several competitions and comparing price, I was able to find the best flight departure as well return. The prices here saved me from $150 to $200. By far the best Pricing in the market today.
Quick and easy to navigate through flight options.
Good and quick operation experience for this site application. After booking, the service agent called me an oversea phone for the unsuitable transfer stopover time arrangement, he took around one hour patiently with us to re-arrange acceptable airlines transport, this is an amazing and thankful service attitude and experience.
I have a good first reserve experience in your site.
Your agent always tried to tell me my booking not confirmed and they tried to get more money even though I have my ticket confirmation with ticket number.
Easy to book. Everything explained perfect. Good luck!
See the above title. I find no need to repeat what I already said.
I never used this website before … I started looking for plane tickets to finally go on leave/ vacation due to COVID my family and I were not able to go on vacation for three years. I decided to look and try this website and it was nothing but amazing. The entire trip was booked in a matter of seconds. I would like to thank this wonderful agency to have made possible for me and my retired military family travel to the duty station and country we spend for many years serving the United States Navy. Thank you foe making our vacation a wonderful trip.
Online planning was straightforward with multiple options available. Appreciated the departure and return flights packaged together.
Calling in and speaking to a representative was not the same. Fewer options were made available, and that resulted in an increased cost for the round-trip.
Bottom line: Do your own homework! Otherwise, it was a great experience.
What started out as terrible turned into an amazing customer service associate helping me so much. She completely went above and beyond. Thank you Alis!
I was really happy with the service. I especially liked the fiollow ups.
I appreciate your timely and prompt service.
Great experience. Thank you.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members