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CheapFlightNow Reviews Summary

The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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874 reviews
Maryland
1 review
0 helpful votes
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To Lift Up Holidays Spirit.
December 20, 2022

Hello, I reserved my seat on ANA flight to Thailand from Washington DC under the impression that I do not need to do anything when changing from Narita to Hanada airport in Japan. I thought the ANA shuttle would take me there. I found out from the sale representatives of your online ticket company that was not the case. They told me that I must have a Transit Visa and be on my own to get to another airport. It is foreign to me and I ran out of time. When I wanted to cancel the reservation, I was told that I would be charged for over $300 eventhough it was about 2 hours after I completed the purchasing on line. It was advertised that there would be no charge for cancelation within 24 hours. I was told to get a new flight that could cost me over $ 400 more than the original ticket. I searched and I found the new ticket information with the same airline from your company online but I was denied to receive at this lower price. The price was $230 less than what was offered to me by the sale representatives. It is on the same date and flight. I was told that even if I wanted to reserve a new ticket ONLINE with your company, I would still be charged over $300 for cancelation of the ANA ticket. I was left with no option. With a discount from the 2nd sale representative, I ENDED UP PAYING $ 320 more with this horrible ordeal. I would feel much better if your company would refund me the different between the price of the ticket on line and the price I was charged from your sale representative.

That would lift up the HOLIDAYS SPIRITS tremendously.

Thank you in advance for your consideration.

Date of experience: November 20, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing price
November 20, 2022

Wanted to spend Christmas with my daughter in michigan.found a ticket for 95.round Trip non stop.i could only find 355eith layovers.

Date of experience: November 20, 2022
Oregon
1 review
0 helpful votes
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It did not take me much time to book the oversea flight

Date of experience: November 20, 2022
Virginia
1 review
0 helpful votes
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Great deal
November 19, 2022

I have search on line and seems like a good offer compare to other air lines. Even when I contacted directly to Qutar air lines charging me above $2000

Date of experience: November 19, 2022
Texas
2 reviews
0 helpful votes
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Good deal
November 19, 2022

The flights were very cheaper than all the other ones

Date of experience: November 19, 2022
Jordan
1 review
0 helpful votes
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Excellent
November 19, 2022

Very cheap tickets with very easy reservation within tow minutes

Date of experience: November 19, 2022
Peru
1 review
0 helpful votes
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Affordable flights
November 18, 2022

The best priced tickets on the market that i could get on

Date of experience: November 18, 2022
Florida
2 reviews
0 helpful votes
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Excellent value/ User friendly
November 18, 2022

Very user friendly. This site was the least expensive site for my round trip that other airlines were not offering. The flight is long but saving money comes with sacrifice.

Date of experience: November 18, 2022
TC
1 review
0 helpful votes
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One of the best way to book your flight
December 18, 2022

That was my first experience with you guys but i'm sure it's not gonna be the last because your booking is so fast and cheap
So good job guys keep it up!

Date of experience: November 18, 2022
Texas
3 reviews
0 helpful votes
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Fast booking
November 17, 2022

It was very easy to fill in the information and Im very pleased with the website.

Date of experience: November 17, 2022
New York
1 review
0 helpful votes
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Easy, Breezy site
November 17, 2022

Booking was a breeze. The filters were easy to access and helpful.

Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Satisfied Customer
November 16, 2022

Quick and easy. No need to really do anything just found all the cheapest flights. All you need to do is pay. Like I said QUICK AND EASY!

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
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Horrible
December 16, 2022
Updated review

Encontré mi ticket a un excelente precio pero mi targeta dio declino después de varias horas. Arregle el problema con el banco y me comuniqué con un representante para que me ayude a volver a pasar mi targeta (chavó ext 1596). Paso mi targeta sin ningún problema y después de terminar la transacción y el cobro terminó me COMUNICO QUE TENÍA QUE PAGAR UNA DIFERENCIA DE $400 porque el ticket había subido. Lo hizo una vez después de cobrar mi monto total. Ósea no me dio la opción de decidir si quería aceptar pagar el nuevo precio…. Después me dio un descuento y termine pagando $350 MÁS de mi monto. En todo momento me decía que con el dinero extra estaban incluidas las maletas…… pero no explica bien. Decía maleta …. Pero con juego de palabras se refería al carry on…. Totalmente desagradable no haber tenido la opción de poder elegir si hacer la compra de mi tickets o no…. Decidí termina pagando el monto extra y olvidarme de esta experiencia desagradable y enfocarme en mi viaje…. Pero no recomiendo esta pagina y el juego del representante de cobrarme y después decirme que mi tickets aumentaron. Ahora me prometió el mismo representante que había dejado un pedido a la aerolínea para que las maletas me salgan $40…. Obviamente no creo en eso y se que solo me estaba mintiendo. Estas cosas no deberían pasar! Tenía 4 meses para seguir buscando mi vuelo o directamente comprarlo a la aerolínea y no utilizar esta página. Lo que todo empezó como una página fabulosa se volvió horrible después que mi targeta dio decline por seguridad del banco

Date of experience: November 16, 2022

Clear and easy
November 15, 2022
Previous review

Clear and easy

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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Good Fares and fast booking
November 16, 2022

Good deals, easy to use website. Efficient way to locate a good deal even if travel must take place on set dates.

Date of experience: November 16, 2022
Kansas
1 review
0 helpful votes
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Great deal
November 16, 2022

Good service also better deals compared to other sites

Date of experience: November 16, 2022
Oklahoma
1 review
0 helpful votes
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Florida Trip
November 16, 2022

Good so far. First time to book here. I booked online and it was user friendly.

Date of experience: November 16, 2022
North Carolina
1 review
0 helpful votes
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Booking
November 16, 2022

Easy and convenient booking service. All the convenience in one place.

Date of experience: November 16, 2022
Pennsylvania
1 review
0 helpful votes
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Flyer
November 16, 2022

So far so good. Easy so far. Online price 100 dollars less than calling 800 number.

Date of experience: November 16, 2022
Texas
1 review
0 helpful votes
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Good
November 16, 2022

All i can say is very responsive and good staff, professional and accommodating.

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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Customer service need improvements
December 15, 2022

Lack of knowledge about airlines and the agents are not polite

Date of experience: November 15, 2022