CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The booking confirmation took a long time to be sent even though the paym was deducted from my card. When i reached out to customer care by chat, the first agent told me to wait she is checking. She never got back to me but instead left the chat. Another agent joined and i went over the story again. She also placed me on hold but came back to say my booking cannot be found. She rudely stated i must follow up with customer care by email and i must have a good day, that was it. Very incompetent and uncaring service.
It was easy to buy my tickets but I still have some questions about my seat selection after I paid $100.00, want to know when I will be able to choose my seat and how because I went To spirit web page but If I want yo choose my seat I have to pay, I want to know what page I have to go to choose after already paid for it.
Very easy but when I checked out the price went up $10.00
Excelente atención conseguí buenas oferta y me sentí bien a gusto
I know it is going to be a good experience and a great flight with you all
My experience was good the customer care agent was try their best to assist us as best they could.
Received info on time and had follow up for confirmation
I have not received my ticket yet what's going on?
The experience was pleasant, it met my expectations! I recommend it!
Process was fairly easy I found the fares on the site abit cheaper then your competitors
Confusing! You say no charge for seat selection, and then charge $19.95 for a seat?
This is my 1st experience with CheapFlightnow and I booked my ticket online and as far as that experience was it was great because you had the cheapest fares.
Good experience going through the searching and booing process
I needed a last minute ticket to be with my Mom after a fall and resultant surgery. I was able to leave about 24 hours later, my flights had 2 stops, but I made it pretty close to on time. Purchasing my ticket was a breeze. Great experience!
My husband used it before they were very good for booking and pricing
Excellent service and an easy website to book flights and travel arrangements!
Yeah! It was awesome cant wait to use it again. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members