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Charles & Colvard has a rating of 2.6 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. Charles & Colvard ranks 11th among Diamond sites.
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I called them up and they took care of issue immediately. With great customer service like that, why would you go anywhere else. Thank you...
Extremly happy with this purchase. My 1.5 carat Forever Brilliant stone is absolutely amazing. I had it set into my wedding set, everyone thinks I upgraded to a larger, perfect diamond. This is the best jewelry purchase I have ever made. And I am a jewelry lover!
I love my Moissanite items. They are beautiful at a fraction of the cost. Bought a pair of earrings as a gift and then a pair for me. The pair I purchased for myself were beautiful, but just didn't fit right on my ears. They took the back no problem.
The stone has a slight yellow tint, but other than that it is beautiful. My fiance loves it and people comment on it where ever we go.
Ordering my item online was as easy as it gets, the information provided was clear and insightful. The order itself was received exactly as described and came pretty quickly, especially since it was coming to Hawaii.
I love the brilliance that moissanite gives but the color on the other hand is a totally different story. I have a few pieces and the larger stones have a definite yellow color to them. It makes me sad, but in different light they can look colorless. I decided to keep them since the solitaire I have is butted up to much smaller eternity bands on either side and you don't tell as much. I am very picky on my taste. I would not spend the money on larger stones (above a 1/2 carat). The larger the stone the worse the discoloration is.
Was far better than expected. Have small and long fingers, so not overpowering, but not small to say the least. Getting tons of compliments. Brilliance and fire match and, i will even say, exceed my wedding set. Cannot go wrong with moissanite. A great value. Why spend thousands for diamonds, when moissanite is available.
My wife grows more in love with the ring every time she looks at it. We are impressed with the clarity and brilliance of this Moissanite Ring!
I plan on getting my set from here for my big day! Why pay so much for an overrated diamond, when you can have something just as good for a smaller price? Thank you moissanite.com! Loving it!
This purchase was intended as a gift and the person receiving it was delighted with it.
In my opinion Moissanite is the best. We purchased the first piece when they were first introduced on tv. The first one that we bought was a stone (about 3/4 ct.) from a shop in the Harwood Heights shopping center (Illinois) area, that was later set on an engagement ring from my husband. I have had it a long time... I am trying to remember. I think it was around 20 or so, years ago.
I now do not buy diamonds. There is no need to.
Moissanite will give you the feeling of elegance and a fraction of price compared to diamonds., awesome diamond with unmatched brilliance!
I had received an email with a percentage off if I ordered that day so I went ahead and placed the order. The percentage did not come off and I had to contact customer service. They were wonderful and corrected my order with no questions asked.
Two rings were ordered. One for Mother's Day and the other to be used as an engagement ring. I called and emailed customer service (cs) to advise the wrong engagement ring was sent. It took them close to a month to send me the return shipping label. My wedding was at the end of May. So I did not have the correct ring for the wedding! Now the ring has been returned close to a month. CS said the incorrect ring would have to be sent back before the correct ring could be sent. CS still has not sent the correct ring. I'm over it! CS sucks! I'll look elsewhere for a ring. I don't want to do anymore business with MOISSANITE.com!
I made a few purchases of forever brilliant stones and they are yellowish especially during the day. And at night they have many colors in them. I payed more because you advertising how white is the color in forever brilliant and how it is better looking than a real diamond. Well it is not the case. I bought small and big stones and it is the same problem with the color.
Love to shop online with Moissinite.com. My earrings came on time and I love them!
Everyone that I have dealt with has been so amazing! They definitely have a repeat customer for life just based on their amazing customer service, not to mention the awesome savings and beautiful pieces.
I wear my earings and rings everyday and can't go anywhere without being complemented. I so enjoy telling everyone about Moissanite.
Answer: Hi David, We have not dealt with this issue to my knowledge, can you provide more detail about your purchase so we can do some digging and contact our gemologists? For example what clarity is the stone (Assuming VG or G1 given the year), an email or full name? Also, has the stone come in contact with any chemicals?