Charles & Colvard Reviews Summary
Charles & Colvard has a rating of 2.6 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. Charles & Colvard ranks 12th among Diamond sites.
This company has excellent customer service. I called after I ordered my ring to change the size and they were able to pull the order quickly before it shipped out and made the correction. The ring is absolutely beautiful. I purchased a two carat solitaire. My daughter has a two carat high quality diamond. To the naked eye you cannot tell which one is real. She is jealous since her fiancé paid thousands for her ring and I purchased mine on a Saturday sale.
My husband gave me one karat diamond earrings (Moissanite) for Christmas. He purchased them thru a local jewler. They had stud backings and I lost one, My fault--was in a hurry.
This year I ordered another pair with the "locked" backing. Very happy with them. This time I ordered online thru Charles Colvard.
Easy experience, fast shipping and free shipping.
I recommend them to everyone
Due to time zones, very difficult to get ahold of. Did a lot of research on product and thought it was more durable!
The gems I received are of good quality, however, the response of customer service and the delivery time of the product can be improved
Ordered an engagement ring, she loved it and has had so many compliments. It was an easy website to use, along with fast shipping.
I ordered the ring received within a few days and would order again
Monique Williamson took care all issues on my rings. She very exceptional person on customer satisfaction
Received my items very fast and on time. Nice products. Would not hesitate to purchase from them again.
By itself, the moissanite cushion cut diamond is beautiful, but it is slightly darker than the real diamonds I have surrounding the moissanite on my ring. It's especially noticeable when you see it in a picture and there are some rainbow sparkles in the sun, which real diamonds do not do. But for the money, I think it's worth it. Most people just glancing at it probably wouldn't notice.
It's so bright and stunning. I get lots of compliments, more than any other diamond jewelry. I love moissanite.
Easy to order. Delivered quickly. Product is gorgeous! What's not to like?
HAVE HAD MORE COMPLIMENTS ON WEARING THE MOISSANITE JEWELRY THAN ALL MY OTHER PIECES WHICH ARE REAL GOLD AND DIAMONDS.
I bought some beautiful earrings, 1 ct. Each in white 14k gold. I was lucky enough to get a sale price plus a Mother's Day discount. Been wanting these a ong time
This was a gift for my mom and she absolutely loves it!
They have excellent Jewelry at very good prices with fast delivery!
Easy to navigate. Great customer service And fast delivery.
This is an incredible product. I remarried 8 months ago in Kauai and presented by beautiful 1.5 cart moissanite gem stone that I had placed in keep sake ring. My new bride loves the ring and the incredible brilliance of moissanite gem stone. I would have purchased a diamond but after looking at the quality and price difference between gems the decision to go with Moissanite made sense. We love the product and I are very happy with our decision. We'll always chose Moissanite over diamond. Thanks you for great service and products.
Had trouble with a prong bending... the setting was replaced promptly at no cost to me. Including shipping.
Great stones at a great price, fast secure shipping.
Found a lower price on the item I purchased, they were quick to match without any hassle. The item is beautiful and I'm constantly receiving compliments on it.
Thank you!
- Visit Website
- Morrisville, NC, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Diamond Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members