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Charles & Colvard

How would you rate Charles & Colvard?
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Kentucky
2 reviews
0 helpful votes
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Breathtaking!
June 22, 2015

I had been wanting a larger diamond engagement ring for a long time but the size I wanted was cost prohibitive. I saw the ads one day for Moissonite and I was amazed by how beautiful the stones were. So I ordered a 2 1/2 carat engagement ring that I absolutely love. The ordering process was simple and the delivery was super fast. The ring has such deep sparkle and brilliance.

Date of experience: June 19, 2015
Arizona
1 review
16 helpful votes
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Great experience.
August 23, 2015

I ordered a ring on clearance. My order came quickly, but it was not what I ordered, it was a more expensive ring. I called customer service and spoke with a young woman who told me that occasionally they send out something similar but a higher value when the item ordered is unavailable. She told me she would verify that was the situation and call me back, which she did, too tell me that was what had happened and the ring was mine. Definitely exceeded my expectations. I love my ring.

Date of experience: August 22, 2015
Connecticut
1 review
4 helpful votes
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Size 6 ring
June 20, 2015

I have previously purchased Moissanite size 6 rings and I am happy with there fit.
The ring I received for this latest order was too large to be a size 6 and had to be sent back for re-sizing. When I opened the box the ring fell out.It was not in the ring slot making this a sloppy presentation in receiving the ring. The re-sized ring was delayed in my receiving. I had to call Moissanite to check on the statics of the ring. I was very unhappy with Moissanite because you could not give me a delivery date for the re sized ring.
I had no idea when it was coming.It was by luck I was home the day it came. When opening the box of the re sized ring, the ring fell out. It too was not secured in the box. Making my experience disappointing, again!

Date of experience: June 17, 2015
Hawaii
3 reviews
0 helpful votes
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Moissanite Order
June 20, 2015

Ordering my item online was as easy as it gets, the information provided was clear and insightful. The order itself was received exactly as described and came pretty quickly, especially since it was coming to Hawaii.

Date of experience: June 16, 2015
Pennsylvania
1 review
9 helpful votes
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I'm a senior and live in a senior building. Many of the residents think that my
Moissanite jewelry is real, and have said they have never heard of it. I tell them
That the reflection is stronger than a diamond, and the care is just the same. I,
Personally, would not buy diamonds anymore, since if one tries to sell any, you
Cannot get any money near to what you paid, and my impression is that mois-
Sanite looks about the same or better than a diamond, and no one can tell the difference. Here is an example: My late husband and I went into a jewelry store that was owned by two brothers. I had a moissanite ring (1/14 ct.), and wanted to replace the older setting to a newer one. The one brother thought it was a diamond, as did the other one, until he used the loop. This was about 15 yrs. Ago, and we paid much more than it is today.

Date of experience: August 19, 2015
Georgia
1 review
9 helpful votes
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I LOVE my moissanite!
July 2, 2015

I needed to replace a couple of lost earrings and a pair that I have wanted for the longest time. Customer service was great! The interesting part came after I received my beautiful new earrings. Went on vacation and hired someone to take care of kitty. I had put all my jewelry away except for the new earrings. The girl who took care of kitty apparently loved them as much as I did because they are gone! :( Soooo, I just reordered them again because they are so beautiful!

Date of experience: July 2, 2015
North Carolina
1 review
15 helpful votes
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Warranty is a joke
March 18, 2018

DO NOT BUY FROM CC MOISSANITE. They will NOT fulfill warranty. Total joke. If you buy from a "walk in store" rather than someone like Ebay, get it in WRITING. Stones will fall out rather quickly and they WILL NOT UPHOLD warranty. RUN... My humble opine only. Do your due diligence!

Date of experience: March 18, 2018
Virginia
1 review
0 helpful votes
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Beautiful Moissanite
June 19, 2015

I have purchased several Moissanite rings and have received nothing but raving reviews. The quality of the rings is amazing. The Moissanite stones are gorgeous with a lot of depth of shine. The setting is substantial and is of very high quality.

Date of experience: June 16, 2015
Texas
1 review
1 helpful vote
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Recent purchase
June 19, 2015

I have owned a moissanite three stone ring for 10 plus years. I wear it every day because I love the design and comfort. I recently lost one of the stones and found this website to order a replacement. It was a great experience buying the new stone and then taking it to my local jeweler for setting.

Now I have my beautiful ring back and it's as beautiful as ever. I own a number of diamonds but still love the brilliance of my moissanite stones.

Date of experience: June 16, 2015
Georgia
2 reviews
0 helpful votes
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Why would anyone buy a diamond?
June 19, 2015

Diamonds are getting to the point of ridiculous in price. One must spend a King's ransom to even get a descent size stone that you would be proud to give. Not to mention the insurance in case you would happen to lose it. Unless you are a jeweler there is no way to tell the difference.

Date of experience: June 16, 2015
Wisconsin
3 reviews
1 helpful vote
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Moissanite Forever Brilliant loose stone
June 20, 2015

Extremly happy with this purchase. My 1.5 carat Forever Brilliant stone is absolutely amazing. I had it set into my wedding set, everyone thinks I upgraded to a larger, perfect diamond. This is the best jewelry purchase I have ever made. And I am a jewelry lover!

Date of experience: June 17, 2015
Missouri
1 review
1 helpful vote
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Sparkle
June 20, 2015

I have several Moissanite pieces of jewelry. I have a bracelet that was turquoise and tanzanite and I replaced the tanzanite with Moissanite. The difference was amazing. It is my favorite one now. The razzle dazzle sparkle of Moissanite puts any other gemstone to shame. There are several colors to choose from and I am collecting them all. The best part is they are affordable.

Date of experience: June 17, 2015
Oregon
1 review
0 helpful votes
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The Best
June 21, 2015

This is the best Product ever. I am so glad my Jeweler referred me to you. I have in turn referred many other friends and family members who have seen the value and quality of the product and purchased. Thank you so much

Date of experience: June 17, 2015
Wisconsin
1 review
5 helpful votes
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SOMEWHAT DISSATISFIED
June 19, 2015

I love the brilliance that moissanite gives but the color on the other hand is a totally different story. I have a few pieces and the larger stones have a definite yellow color to them. It makes me sad, but in different light they can look colorless. I decided to keep them since the solitaire I have is butted up to much smaller eternity bands on either side and you don't tell as much. I am very picky on my taste. I would not spend the money on larger stones (above a 1/2 carat). The larger the stone the worse the discoloration is.

Date of experience: June 16, 2015
Illinois
1 review
16 helpful votes
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More beautiful than fine diamonds
August 20, 2015

I lost a one carat diamond stud earring set in yellow gold. I was lucky enough to be able to purchase a one carat moissanite stone from you. That one was set in white gold so I took both of them to Jarods Jewelry store so they could reset my diamond in a white gold setting to match the moissanite. The goldsmith came out of the lab to ask me which one was the diamond. He said they both tested as diamond! I was able to tell because the moissanite stone was slightly larger.

Date of experience: August 19, 2015
Arkansas
1 review
10 helpful votes
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BAD BUSINESS!
June 20, 2015

I have a 2.0tw; 3stone; 14k ring that the band cracked. I find that damaged jewels can be replaced for a fee, at the retailer where purchased. The retailer, Robinsons-May, are no longer in business and your warranty will not cover this problem. Why would 14k gold crack? I believe I purchased an inferior ring! I will make no further moissanite purchases and will advise others to do like wise.

Date of experience: June 17, 2015
Iowa
1 review
2 helpful votes
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My husband gave me one karat diamond earrings (Moissanite) for Christmas. He purchased them thru a local jewler. They had stud backings and I lost one, My fault--was in a hurry.
This year I ordered another pair with the "locked" backing. Very happy with them. This time I ordered online thru Charles Colvard.
Easy experience, fast shipping and free shipping.
I recommend them to everyone

Date of experience: June 16, 2015
Nevada
1 review
0 helpful votes
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Regrets
June 19, 2015

I purchased a necklace. It was received when i was in the hospital with pneumonia it took a month to recover, that's when i got to finally open the package. I like the pendent. I would have returned it and purchased a ring. Since i opened the package so late i was not able to return the pendent. It is a beautiful pendent but i would prefer a ring. I have worn the pendent once.
Sorrry

Date of experience: June 16, 2015
Arizona
1 review
0 helpful votes
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Greatest
June 20, 2015

Very bright and sparkling like a real (diamond) no one expects it to be anything less. The trillion cut is really beautiful, and I get a lot of compliments.

Date of experience: June 17, 2015
Ohio
1 review
0 helpful votes
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Engagement Perfection
June 19, 2015

My fiancee absolutely loved her ring. She gets compliments all the time. My experience was wonderful. We are happy and will definitely be coming back in the future.

Date of experience: June 16, 2015

Overview

Charles & Colvard has a rating of 2.6 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. Charles & Colvard ranks 11th among Diamond sites.

service
20
value
21
shipping
19
returns
13
quality
20
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