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Two rings were ordered. One for Mother's Day and the other to be used as an engagement ring. I called and emailed customer service (cs) to advise the wrong engagement ring was sent. It took them close to a month to send me the return shipping label. My wedding was at the end of May. So I did not have the correct ring for the wedding! Now the ring has been returned close to a month. CS said the incorrect ring would have to be sent back before the correct ring could be sent. CS still has not sent the correct ring. I'm over it! CS sucks! I'll look elsewhere for a ring. I don't want to do anymore business with MOISSANITE.com!
L C.'s review of Charles & Colvard earned 4 Very Helpful votes
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As this price point, you'd think at very least this jeweler would have nailed customer service....
I purchased a beautiful rose gold band and it has been in their possession more than it has been...
