CenterCaps.net

I ordered a hubcap for my Toyota Camry on March 7. It was cheaper than the most quotes on other web sites. Plus, they offer free shipping. They sent it out on March 9 via priority 2-day service. I got it on March 13 since March 11-12 were weekend. Even though they didn't send me the tracking number when the item was shipped. It was Okay as long as they shipped it quickly. I am satisfied with their services.
GY of California

I ordered a single centercap for a 2001 Bonneville on 12/27/10, and it arrived in the mail 12/31. It fits well and matches the other three used ones on the vehicle. I also thought I was buying a new one, but I am satisfied with the service and product for the $9 (delivered) I paid.
The only paperwork enclosed was a business card. For those who need it the address is 181 Hills Creek Road, Wellsboro, PA *******; Fax *******744 (no voice number provided).

If there was a zero star I would give them that. I never received a confirmation email, just an email from PayPal with their receipt. The 4 caps were crammed into a 6x9 bubble mailer, arrived with three caps broken. I asked about returning them and they just say they need the email confirmation from them. I never got it and can't seem to make them understand that if I didn't get it I can't provide it. They just keep emailing me a note that says "again, we need the confirmation email", like I'm stupid and don't understand. I will file a dispute with PayPal if I haven't heard from them by Monday. Stay away from them, shop somewhere else.

Got what I wanted in a timely fashion. They saidd gently used, and they were. Saved about 40% over dealer prices, and nothing some wax and tar remover wouldn't make like brand new. If you want new, step up to the pump, open your wallet and pay the price. You can't sit at home on a computer and expect to rebuild your car like it left the factory. Remember, the caps are slightly used, adn so are the wheels on your car that you are putting them on...

This e-mail back to Centercaps.net tells it all. Two days after I entered the order, they replied that the product was not in stock. Website looked good. Unfortunately, I did not check the reviewes or I would not have used this company.

Here is the e-mail that I sent them. "I didn't realize that your product was not in stock. I had several options but decided on your company.

Unfortunately, I assumed that I would get the service that I am accustom to from the online companies that I deal with, so went with your company and even expedited the shipping to get the product here.

Now too late to shift gears and a birthday present that will not deliver.

Just so you aware of the expectations of an online company that represents itself as the leader in this type of product. If you didn't have the product, it should have stated so on the website. If you had to have it shipped direct from the manufacturer, you should have done it.

Bad Bad Bad reviews to follow."

Ordeded a center cap for my 7 series BMW, part was shipped out and arrived in only a few days, however it was the wrong part (was plastic and supposed to be chrome) AND it was damaged. When I contacted them and politely asked how I could return it, their response was, "Look at the listing nowwhere does it state CHROME. Clearly stated at Painted Finish. We do not pay for return postage and 20% restocking fee. Again, read the listing." I replied and said I wouldn't pay the restocking fee because it isn't listed on the return policy on their website or on the listing, but I would happily pay the postage, and regardless of it being the right or wrong part, the part they did send was damaged, had scratches all over it and was beat up, so even if it had been the correct part, I would still want to return it. Their response was "we will respond directly to your credit card company. Thanks." I don't know what they mean because why would MY credit card company help them, I already paid for the product and they are refusing to return it. I gave them a 1-star review on Facebook that just said "terrible customer service" and then they emailed me again, asked me if it was me who left the review, and accused me of threatening their family. Last time I checked a bad review is not a threat. Don't buy from this company unless you like dealing with whiney babies.

Fast shipping and the center caps was in good shape. They sold them to me for a good price. Will be using this site again.

I have been waiting for 5 weeks for my hubcap. After. Waiting 3 weeks I emailed the company and all I received was a tracking number in response. When checking it out, it showed it had been shipped the day I orded it then disappeared in the USPS system. I wrote back with that info. I received a reply of we are looking into this and will get back with you asap. After a week I asked again where is my cap. I am getting no response. All I want is what I paid for.

I also whish I had read the reviews. The center caps they sent for my Toyta Tundra did not fit. I followed the return instructions that were provided and thought that I would quickly recieve a refund. When the refund never came I called the customer service line and was told that there was no record of my purchase ( this was after I provided all info on their feturn form) and that now I should file a dispute through my credit card company. This company completely sucks.

I wish that I would have read the reviews first but as others have said it does seem like a reputable business. Well I was dead wrong I am still waiting on my cap to get here so I cant comment about the condition just yet but I can say that they did not give me a tracking number I had to get mine from PayPal. When I did look it showed me when ups finally got it well they held my cap for 4 days before they even shipped it so far it has been 11 days since I ordered it and still not sure how much longer it will take as the tracking its updated daily it is still showing the ETA as a date that has already come and gone. I have sent them emails and no reply im guessing the reason there is no phone number is so that they don't have to face the fact that people are very upset about the whole process new/used shipping times etc. DO NOT ORDER FROM THEM IT WILL ONLY FRUSTRATE YOU!

I searched online for a cheap replacement hubcap for my 2009 Tacoma. I certainly didn't want to buy a new one and a lot of what I saw online were sets of 4 and I only wanted a single replacement. Centercaps.net had a single one for a good price. I placed my order before I saw all the horrible reviews online. If I had seen them first I would not have ordered from them. I ordered on Friday, July 11th and received my hubcap on Wednesday, July 16th. Centercaps.net sent me an email with tracking info on Monday, July 14th. The hubcap arrived in a bubble wrap envelope and was in good shape. It had some minor scratches but all the spring clips were intact and it looked as good as the other three caps on my truck. I would use them again and recommend them to anyone needing a replacement.