CellularOutfitter

Absolutely ridiculous service! I contacted the company immediately after my order was placed when I saw the outrageous shipping charge that was NOT stated during check out - to cancel my order immediately! Then I receive a message four days later that they shipped the item anyways? There is NO phone number for the business on their website, so I find a number on Google, when you call the business a message comes on saying that all of their business is done electronically and they hang up. On top of this, they will spam your email address with three emails every day. Stay away from this company!

Grossly overpriced for barely functioning products. Unknown and hidden shipping costs drive the total cost well beyond reasonable. Total weight 4 oz. Cost to ship $30.00.

This site is terrible. I've been burned twice. The ordering process misleads one into thinking shipping is free. (The second time there were dashes where there should've been shipping charge info. No shipping charge was indicated until I'd received the order confirmation email! Then, to top it off, the shipping charge was MORE than the price of the item!) Finally, when I sent an email asking to be contacted before my order was processed it was ignored. Do NOT be duped as I was! Refrain from ordering at Cellular Outfitters.

My experience with Cellular Outfitter is outstanding! Their products are 100% quality. Their phone wallet cases are beautiful! The fabric is great, you will love them! They will make excellent gifts. On the same token, their customer service attention is mind blowing! Their answers are expedite and they go the extra mile to make sure their customers are well taken care of. I am very happy that I decided to choose them. Give them a try, you won't be disappointed.

I have used Cellular Outfitter multiple times and have never been disappointed in the end once. Even this last time I had a minor issue they found out that the issue new what to do and corrected it and made made it right they're just a very professional and I would recommend them to anyone. Also Tony from the customer service team took care of any and all issues I may or may not have had just wanted that to be noted that he was great.

Unhappy with delivery time. I paid extra for 2-4 day delivery however, it took 8 days for my order to ship, then add the 2-4 days on top of that. All items in my order showed as "IN STOCK" at time of order, therefore shipment needs to improve. Cellular Outfitter needs to improve on filling orders and getting them shipped much faster than their current practices. Key to any on-line shopping is fast delivery... As of this review my order is still not received.

I was disappointed it took 12 days for my order to arrive. While the prices are fair and the company has some excellent deals, the shipping charges are high. When my order finally arrived, it was missing 1 of the 2 items. In my error, I ordered the one product I received incorrectly. I contacted customer service and was disappointed to receive an email that stated a rep would be in contact with-in 48 hours. Much to my surprise, within 12 hours a rep had contacted me and was more than fair at resolving my missing item and t he incorrect item. Paul David was professional and quick to reply with my chosen options.

I wish I would have searched for their reputation before purchasing, they came up on a google search, but I should have kept looking like on Amazon. They don't put shipping charges on until you click "complete order". I ordered a phone case and screen protector. A couple days after the order, I am told by email the case is not in stock. I want to refund the entire order then, the case was why I ordered from them. I can get a screen protector anywhere, even the Dollar Tree! They kept $10 of my money saying that protector had already shipped?! So it costs $6 to ship something that can fit in an envelope? That's deceitful business practice. They processed the refund shorting me, then told me about the shipment. If I wanted to spend $10 on 1 screen protector I would've purchased from Verizon in the mall. Never buy from them.

First they lost my order which I place in the beginning of the year, then they took forever to respond to my inquiry, then they said before refunding we offer you this and that, then they said we don't refund on lost goods, as if that was my fault that the items were supposedly sent to the wrong address. Anyway, I agreed to a store credit and chose an item which I was promised will be delivered to me in 2 days priority due to the inconvenience, well it has been over 2 weeks and still no delivery or even a response from the company about the whereabouts of my items. Unbelievable. Horrible, horrible, horrible company never again.

Offered free shipping, price was reasonable, When I finished filling in the form including the credit card info an outrageous shipping charge was added. I could find no way to cancel the order including phone call. Tried to add another cover, sent an E mail, and left a phone message. This was mid afternoon on a Friday, called early Monday and they said it had been shipped with no offer to correct the shipping charge which was more than the cover.