CellularOutfitter

I have ordered a couple times from Cellular Outfitter and have had great experiences. They live up to product quality and delivery is fast. I'm always surprised when the package arrives because it is so quick.

Nessie,

Thank you so much! Got the emailed 'official' notice with the new order number already. (And I just noticed the part of your message which kindly saved me from messing with returns. Thanks again!)
G.

I contacted customer service by e-mail regarding my order. I had received everything except one item. I received an answer within 2 days and the issue has been resolved. Special thanks to Tony, he handled things in a speedy and professional manner.

As I have learned, as have apparently hundreds, if not thousands of others, the excessive hidden shipping charge is poor business practice. I will withhold final judgment until package arrives with product, but do not see a second purchase from this company.

Bought a case and screen protector. Got an email saying that they will ship separately. Only received the screen protector. They don't tell you how much shipping is going to be. This is the first time, I've had an experience with them where they did not send my item. No response back from customer service

This company rates up there with my experiences with Amazon (which I love) Even though I had made an error on an order, they responded and took care of the issue immediately. Not only that, they went above and beyond what was required. I would definitely recommend doing business with them and I know I will in the future. Thank you Cellular Outfitters for a job well done!

I have purchased a few things from Cellular Outfitters and am pleased with their prices, quality and shipping. Recently one of my orders was supposed to have a coupon code automatically applied but it didn't work. When I called their customer service dept, Carlo straightened it all out and refunded the difference. I'd recommend Cellular Outfitters to anyone looking for reasonably priced cell phone accessories.

Simply, these people apply additional products at checkout and it's done in a way that they know they are doing it without you having any control, then try to call them, if you have a half day to screw around. Just Stay away... it's good advice.

My order placed 12/2/2016 not only has not arrived but today 12/13/2016 my package was given over to the post office to deliver from ups' it took 4 days to gat ANY response from Cellular Outfitters. I was promised 40 percent off and with 3 phone cases and screen shields that would have mattered to me on my income. So if possible I would give them a 0

Stay away... you can do much better at other similar sites. This company is very disingenuous in that the shipping cost is not shown until after your credit card is accepted... by then it is too late as they do not allow your order to be cancelled once it's submitted.

First order my case on 11/18. They never mailed it out until I emailed them on the 25th! Then they said it delivered and it wasn't! I'm still waiting for a replacement today. As I texted them for a refund! Ridiculous also they advertise free shipping and then charge you! DONT USE THIS TERRIBLE COMPANY! They love to flood your email with discounts too I unsubscribed finally. Why would i buy from you again?!

Got my order wrong and had 1 broken item so I sent those things back. Then weeks go by before I hear anything and when the package arrived, I only had 1 item instead of 2 and it was still wrong. You can't call them, they have a recording that says they are changing the phone system but that has been on there for weeks too. All in all, bad experience and I just hope to get my money back from these jerks and be done with it.

So far so good placed an order and noticed after a few days it still said transmitting. I contacted customer support and was answered immediately! Wonderful customer service! Now Just waiting to receive the merchandise.

My first order with CellularOutfitter had a bit if a hiccup but their customer service department is top notch in taking care of their customers to make sure satisfaction is guaranteed. I love my phone cases and most definitely will purchase many more times from this company. Everyone should give this company their business. Very Satisfied Customer.

Waiting on a reply about returning 2 cases, got no reply when ordering so didn't know if the order went thru. They are still in the original packaging, haven, t been opened. Can I just put "Return to Sender" on the packages to return them?

I ordered something and now I'm trying to find out where it's at. I did not write down the order number and like chat won't talk to me in the phone number doesn't work. I paid for through pay pal so was just contact them I guess and tell him I want my money back. This is sorry customer service