Cato

I was in a hurry so I asked Martha to help me pick out an outfit. I told her what I like and she went off my vision and made it happen with accessories included. Great customer service! Thank you Martha I will most definitely be coming back

I bought a skirt from Cato's and I didn't like how it look so I returned it and they charged me $14.40 just for trying on a skirt so if you like throwing away your money this is the place you need to shop. I wouldn't buy my dog an outfit from them! Totally dishonest company!

Catos used to be my "go to" place for cute fashions, but lately most of the new lines are poor quality, gaudy colored, or just plain weird designs! Big women do not want ruffles across their busts or around their waists. WalMart is doing something right, because they are providing better quality clothes at a MUCH better price! I can understand why most of the stores are basically empty now... whoever is doing the designing or buying for the chain should be fired! Bring at least some classic wear back!

Went to the Thibodeaux location in louisiana on 7/23/23 and wanted to try on an outfit was told that the dressing rooms had been sprayed and mopped so they could not comply There was still a 40 minute window before the store closed. In the meantime lost a great sale because of lack of great customer service. The way they conduct themselves at this location is making it a sure thing this location will be closing in the near future

Cato corporation is a horrible company to work for. They do not care about their employees and the salary sucks. Their clothes are satisfactory but some things are over priced, my main reason that I would not patronize this company is because they do not treat their employees good at all a perfect example of overworked and underpaid!

It's a big ordeal to get a refund from shopping online I spent 30 minutes on a call and still called again and the purchase was about $34 I got about $19 back after a couple of weeks and two phone calls, the regular stores usually have cute clothes and so I do like to buy Cato's clothes usually finding a great fit on cute clothes. But online returns is terrible, I don't think I'll shop online Catos again, I've tried twice to do returns and both times have been very unpleasant

I found this store when I lived in TN and fell in love! Their clothes are very reasonably priced, adorable, great quality and usually pretty unique. Having moved to NV, I now order online. I get compliments on my clothes all the time. Good job Cato, keep up the great work!

2 days straight I've been here and this store isn't open. Cato 1097 Ironton Ohio? This isn't a good thing. Take it over the river to Ashland, Ky Over 14 people have came to those doors and had to leave.

Cato fashion has really fallen off of the deep end, the store clothing is very limited a small collection and very old fashioned clothing that look like something you'd find at a good will hammy down store, but back in the 1990's and early 2000's Cato was really booming with all of the latest fashion and very unique clothes it use to be one of the best & popular women clothing store to shop at for all of the latest stylish fashion, but now the stores has ran there course and should just go ahead and shut down permanently...

My name is Tasha Thomas I was in Cato fashion today on Atlanta Hwy I brought this outfit an a pair of white sandals wit buttons on them I only pick 1 outfit went to the counter to check out no problem but soon as I went back out the door alarm went off now I gave her my bag to check there was nothing I told her too check my purse due to the fact I don't have to steel that mess in there we went back an forth arguing she said it's ok I said naw check my purse she already check my bag I was so uncomfortable made me think the lady at the fest set the alarm off I never stole nothing in my life but like I told her if u have any doubt I have anything in my purse call the police so I can get a lawyer going

Bought 2 dresses
Both faded every wash
One stained my leather car seat
The dye rubbed off on my upper arms
Clothing bad quality. Material cheap bad quality sewing bad quality
In US before everything went overseas these dresses would qualify as seconds and thirds in the sewing dept
Trash in the dye dept
Not able to sale

When you order online it can be a hit or miss. I have ordered clothes that has been good quality and some that has been very cheap. Read the reviews before purchasing on each item.

My sister and I went to store #1113. We were the only customers and there was only one employee there. The employee did not greet us nor look our way. After being there for a few minutes she didn't ask if we needed any assistance. After my sister made her choice, she went to the counter and had to stand there for a few minutes while the employee (with her back turned) talked on the phone with a co-worker about their schedule. We love the store but this experience has put a bad taste in our mouths.

I was able to find everything I needed in cato. Great customer service and I love the atmosphere. I will definitely be shopping here every month or more Great job you'll are wonderful.

Went to Cato in Guntersville 2 days ago.Could hear employees at back of the store laughing and talking but no one every came out into the store to ask if I needed help or anythingI was in there for 35 minutes looking for a dress. I finally walked out without seeing or speaking to any employee. This is not good business and I want be back

I love shopping shopping at but there is 1store out of all store I shop at that verrrry baddd customer service. Southaven Mississippi store on stateline need teach their workers there how to provide great customer service... I ask the young lady to scan a ticket so I could see if a blouse was on sale she replied and she could not cause her machine scanner would not let her... then she turn to me and said 6 feet please... maybe if she put a mask on she would have to say that. Especially to customer... 5/27/*******@about 5:20 pm
PS. i want shop this location anymore

I'm extremely disappointed in Marissa at Catos, South Main, Nicholasville, who refused to give my mother, who has feet and leg impairments and I, a requested handicap dressing room so I could assist her with trying on clothes. We have never been refused this accommodation anywhere to include Catos and even by this particular sales clerk before. So, for her to refuse this time, was completely unreasonable and honestly, confusing. She was rude and handled herself unprofessionally. What bothered me most was her lack of empathy and compassion for someone who has obvious physical impairments and struggles with mobility. In my disbelief of this blatant refusal to accommodate and lack of basic customer service skills, I dropped the clothes right where we were standing and told her we no longer wanted them and we will never spend our hard earned money in this establishment, let alone Catos again. I hope after reading this, you will do the same.

Found a pair of pants in the store but they didn't have my size, store 2 hours away had em but no way for me to purchase online or through the store. How ridiculous

Good evening it was very disheartening for myself today I stopped by a Cato's in Columbia South Carolina to inquire about a job opportunity. I spoke to the manager and asked were they hiring she inform it that they were not I asked a few more questions and proceeded to leave the store. As leaving the store I happen to look up in the window and see and now hiring side after being told that they weren't hiring it made me feel very disrespected being as though I am somebody that has a disability and has use of a wheelchair I really felt discriminated against and felt that I was treated unfairly. I really believe that I deserve equal opportunity but unfortunately they will never get to know how great I really am.

I was totally shocked when the sales rep told me that Cato does not offer any type of discounts to its customers since majority of their sales are with seniors and a lot of veterans. This did not sit well with me and I will be letting all of the people that I know who spends their money shopping in these stores about this disapointment.

This is where I buy the majority of my clothes. They're always coming up with something different. I always gets my money worth. Great customer service. They have the best clearances. I highly recommend all my friends and coworkers to shop there.

I had the worst experience shopping at the 518 store in Katy, Texas last night. The sales person (Diane) and store manager (Randi) don't know how to provide good customer service. I was making a purchase but also returning a pair of leggings that I bought on sale for $9.99 and I did not have the receipt so Diane tells me I can only get back $4.99 since I did not have my receipt. I pointed out that the tags were still in tact but she said "we need the receipt so we can see what you paid for them." Of course the tag clearly showed they were bought on sale for $9.99 so I told Diane I did not agree with their "Policy" and she grabbed a sign from in front of the register with the store policy and put in my face to read. She kept emphasizing on the "return policy" and at one point I stated that I did not have do business with them and with an attitude she responded saying "No you sure don't" so I asked to speak with the manager, who I thought would be more professional, but she also kept emphasizing what the policy was and picked up the same sign for me to read but also felt the need to point out the policy was also printed on the receipt. I was not fighting over the $5 they wanted to keep, I just made the comment that I did not agree with their return policy, especially if the tags were still in tact on the item. I ended up getting my money back on the 2 items I returned with a receipt but Randi told me the only way to get the $4.99 back for the leggings was to give me a gift receipt. However, I had already told her that I was not going to purchase any new items and would not be shopping at Cato in the future. After spending over an hour in the store, I walked out frustrated and very angry with the leggings I was hoping to return. They have lost my business and after reading some of the other comments that have been made, it seems others have had the same experience I have. This company will not survive if the it continues with their strict return policy and continues hiring unprofessional staff. Maybe I am old school, happy customers can make a business successful but when they stop doing business with you because of poor customer service or strict return policy's, eventually you will not have a business at all.

Cato double dips your account when you place a order on line. I used my debit card and charged $22,98 and Cato's debited addition charge of $23.01 not even the prices of my order it was more. I called cato and ask why they debited my bank account more then what i bought! They call it a pre authorization charge. It has been 3 days and it still pending. Well when you have something pending on your checking account the bank has a hold on your funds and you can not spent that 23.01 until cato release there one time authorization charge. They are playing with your banking account they could cause someone to have bounced checks if you placed a big order or even a small order. Hope this keep you from not having a over drawn bank account.