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It's a big ordeal to get a refund from shopping online I spent 30 minutes on a call and still called again and the purchase was about $34 I got about $19 back after a couple of weeks and two phone calls, the regular stores usually have cute clothes and so I do like to buy Cato's clothes usually finding a great fit on cute clothes. But online returns is terrible, I don't think I'll shop online Catos again, I've tried twice to do returns and both times have been very unpleasant
Tip for consumers:
Returns will not give you a full refund and will take a couple of weeks at least and some customer service people are not good
Products used:
I returned two tops the sizing was not normal and were huge I spend a lot in the actual store when I shop in the store , returns online are a terrible experience and I won’t do it again it’s nothing like the quick return of Amozon
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Empty.
I walked in started looking around (yall need a new buyer) and not 1 employee greeted me. Was in...
