CashForLaptops

As with all the other reviewers... I was too quoted a wonderful price at cash for laptops.com given a bad offer. Tried their customer care number, rude people are there at their customer care department, they just argue with you and don't do anything... they need to get more better people in their customer support... In the end, I gave up because I don't have that much time to waste with them... made a bad decision when sending my laptop to cashforlaptops.com.

www.cashforlaptops.com uses a very sly bait and switch tactic to get you to send them your device and then hides behind the fine print in the terms and agreement to rip you off. I was given an estimate on my Samsung Galaxy S4 of $194.00. After sending in the device, they claimed that my device was only worth $55.00! Of course I protested, and quickly requested my phone be sent back to me. I had seen similar phones selling for $175.00 - $200.00 on eBay. They refused to send back my phone and only after complaining for 20 minutes did they increase the amount to $100.00. What a total rip off! Very unhappy and will never use cashforlaptops again. Read the fine print! It was a very upsetting experience

Do not trust Cashforlaptops.com. I was originally quoted $205 online and after trusting their process and sending them my iphone, they sent me a check for $110! I contacted their customer service, but the uncooperative woman gave me useless excuses to justify their quoted amount. After a really long telephone conversation, they offered me $20 more. Being absolutely annoyed and frustrated with their service, I accepted their new offer. But I would suggest to everyone not to waste their time with this website!

Their first offer for my Samsung phone was $300. Worried that I'd miss such a great deal, I quickly requested them to send me a prepaid shipping box for my phone. I was happy with the offered amount and was waiting for my money. Then, one day, I got a check of $200 for my Samsung phone. I was beyond shocked when I received this amount! I asked them to send my device back, but their purchasing department refused to do so. They said my phone has been processed already. After a really long discussion, they offered me $50 more, then I took a long breath and accepted their offer. Although I lost $50 compared to the original quote, $250 was not THAT bad of a deal. Not the best, but could be worse. In future, I‘ll never trade with cashforlaptops.

I was quoted $155 online and after trusting them with their given quote, I sent in my Samsung Phone to them. Two weeks later, they sent me a check for $100! I called them right away and the unhelpful executive gave me worthless excuses to validate their quoted amount. After discussing with their purchasing department, Cashforlaptops offered me $30 more. I accepted their new offer because they left me with only one option. I will never use cashforlaptops for any trade-ins.

Decided to send my blackberry 8520 curve to cashforlaptops.com as they offered me $97.00 for it. I thought this was a fair offer, the phone was only 8 months old it was in fantastic condition no scratches it had been cased the whole time! Was livid when they came back to me with a pathetic offer of $50.00 stating that the phone was very scratched and had no battery! The phone was in perfect condition i bubble wrapped it and the battery when i sent it. Their terms and conditions state 5 days to contact purchasing department. I called them with in this period they offer me $15 more, i refused to accept their new offer, but they said we cant send your phone back. Eventually, i had no choice, but to accept their offer!
This company is a total disgrace... Do not use cashforlaptops.com!

This is a bait and switch operation. The idea is to tempt you to send in a laptop by suggesting a decent value for it - on a four point scale starting with "Brand New / In original packaging " to "Poor", with a suggestion that any non-functional machine falls into this category. With a slick pre-paid postal service on offer, it's very easy to send off your laptop with a notion in mind that unless it is trashed, it will fetch a reasonable price as a used machine, still perfectly functional. Once the machine is received by them, expect an email stating that because of clear signs of wear and tear i. E. minor, buffable scratches to the laptop casing, it is rated 2 categories below what you appraised it at. And now they have you - you have to send a prepaid label to them for them to mail your laptop back to you, meaning you end up out of pocket unless you take their crappy deal. They have very obviously (in retrospect) engineered a high rating on TrustPilot to provide a veneer of confidence in what they are doing. It's only sites like this one that provide the inconvenient truth.

Cashforlaptops.com gives you the best quotes in the business ($75 for my unlocked iPhone 4 in good condition), then give you a minimum price ($35) without telling you that you only have only five days to request for your device to be returned back to you. They force you to request returns by phone, even though they've contacted you via email at least a dozen of times by this point. I had to call them to get my phone back. Although, I did get connected to a customer service representative fairly quickly, he was unable to help me in getting my phone back. In fact, a little part of me actually believes that he did not want that to happen at all.

I wanted to sell my Iphone 6 to cash for laptops.com, and the quote I received was $403. I mailed in my device, and I got an email saying 'your device was appraised to be $150, according to the market value! I called the customer service, and was put on hold 5 times, a total of 2 hours of my life that I will never get back! Then, I finally talked to an agent, and she said my phone had a medium scratch on the screen and medium wear on the home button, but the $150 value was too low and she'd like to offer me $199. But, my phone was literally brand new, I just don't understand how they can simply refuse to mail my device back. I am very frustrated and deeply disturbed by how this company runs their business.! Seriously bad company stay away!

It wasn't worth my time. If I could rate it lower, I would. I sent my Samsung Phone: working, no scratches, etc. to which they initially said 200.00. Cashforlaptops.com did send a shipping box fast enough. This should have been a warning sign! After receiving my phone, they said they are willing to pay me $95 instead of $200. Apple would have given me $100 more! Annoyed, I called the customer service rep. Fortunately, I got a really nice customer service person with whom I could negotiate the price and bring it up to $145. I would have much rather preferred that they sent my phone back to me so I could sell it at the apple store instead. I LEARNED MY LESSON in this very first time dealing with them. I will stay away from them in the future.

Do not sell your device to Cashforlaptops.com. They quote you a much higher price online, but pay only half of it. They don't even have a direct line to call the purchasing department. You have to call customer service and then they connect you to the purchasing department. The only good thing about having to call them was that I did not have to wait forever to get connected to the purchasing department. From my understanding, that has been one of the biggest hurdles for people trying to contact the company. Now that it has been taken care of, hopefully it will be easier for everyone to call in and get their phones back or even get a better deal.

Cashforlaptops offered $190 for my Iphone 5. Then, one week later, they sent me a check for $112. They didn't even bother giving me an explanation for this revised amount. My phone was working perfectly when I sent it out to them, and it had zero scratches! I was super irked by this and so I decided to call them. Soon after calling the customer support, my call was transferred to the purchasing department. The rep that answered my call informed me that my phone was not working well and had plenty of scratches. This was absolute news to me, as I was certain of the state of my Iphone when I sent it in! Being upset and not knowing what to do, I requested them to send me my phone back, but they flat-out refused to honor my request. What they did instead, was to give me a counter offer of $130. I was not happy with this amount for my iphone, but I accepted their offer because they left me with no other option. Super annoyed with cashforlaptops!
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