1 review for CashForLaptops is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Colorado
4 reviews
14 helpful votes

STAY AWAY, AVOID AT ALL COSTS, DON'T WASTE TIME!
July 18, 2016

Unfortunately, like everyone else on this site, I found out Cashforlaptops was a scam too late. I didn't read any reviews until I had already placed my device in the mail and it was shipped off by USPS. If you're worried about not getting your device back or getting the money you want for it, please follow these steps!

1. Avoid at all costs, if you have not shipped already. Save yourself the trouble and just use another site or sell your device yourself. You'll be grateful in the end!

2. Log into their online system and keep updates of your device and the messages they send as their emails sometimes go to SPAM for no reason. You DO NOT want to lose any updates (emails) they send as this will cause you to lose your device.
Also, Newgistics is their return company and those people are TRASH! Another reason why you should avoid them! Read up on reviews of Newgistics shipping company.

3. READ READ READ their Terms & Conditions on their website. When they receive your device, you'll get an email that says Device Received, but wait until you receive the Device Inspected & Valued email. This is where they will LOWBALL the sh*t out of you! However, in their T&C's, you MUST CALL THEM WITHIN FIVE (5) DAYS! Remember this, CALL THEM, not email, CALL them to discuss the offer within FIVE (5) DAYS, actually MAKE IT FOUR (4) DAYS so they don't ignore your calls on the 5th... and this is NOT BUSINESS DAYS!

4. Once you call them, they will hassle you to let them keep the device and increase in price without any justification as to why they could not offer that price initially. This is where you can decide what is your selling threshold, do you take their increased price or not, it's up to you. HOWEVER, if you feel they are not making an effort you can DECLINE their final offer, and they MUST return your device in the same condition as sent according to their T&C's.

My Experience: I was quoted $881 for my Macbook Pro 13" Mid-2015 2.7 GHz laptop, which was a decent price. Comparable to those selling on eBay and worth sending it in for a quick sell, no hassle or so I thought. I received an offer of $136, WHAT THE H*LL! Thank goodness I had read previous reviews, so I knew to read their T&C's and patiently wait for my time to strike. I called them immediately the next day and the first lady already knew that I wanted to speak to the "Purchasing Department" without even asking. I was transferred to Melanie (the Purchasing Department) quickly and she tried to hassle me into keeping the device saying that is was "gently used" in certain locations. Well duh, this is what you quoted me for, a gently used device for $881. She placed me on hold for 5 minutes then came back and said "she checked other sites and their selling between $250-400, so we can offer you $450 which is a great price compared to other sites." Meanwhile, I'm on eBay seeing listings for $1200 so I know she's feeding me bull and calling it ice cream. I declined and she placed me on hold again, then came back and asked me what is my price? Again, no justification for the low ball offer, being able to increase my price, or reasons as to why she could give me my number. I told her $881, and she claims that is for new devices, sealed in the box, when their site says for used products. I told her $800 is the lowest I'll go and the highest she could do was $560. I asked for my device back and she processed my return. AGAIN, I don't see how you can go from $881 online to $136 to $450 to $560 with no justification or care. This goes to show they are truly trying to prey on people wanting to get money for their devices and scam them out of paying them the quoted offer.

I'll be getting my device back as I received the RETURN packaged email, although it was very condescending and threatening. One of the lines in the email is "You might be asking, "Will there be any further negotiations on my device?" Absolutely not! You have received our highest and best offer." Seems like they're mad they have to pay return shipping back to me, haha!

If you're looking for a good site to sell used laptops try using the eBay Valet program to sell it.

Date of experience: July 18, 2016
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1 review for CashForLaptops is not recommended