It wasn't worth my time. If I could rate it lower, I would. I sent my Samsung Phone: working, no scratches, etc. to which they initially said 200.00. Cashforlaptops.com did send a shipping box fast enough. This should have been a warning sign! After receiving my phone, they said they are willing to pay me $95 instead of $200. Apple would have given me $100 more! Annoyed, I called the customer service rep. Fortunately, I got a really nice customer service person with whom I could negotiate the price and bring it up to $145. I would have much rather preferred that they sent my phone back to me so I could sell it at the apple store instead. I LEARNED MY LESSON in this very first time dealing with them. I will stay away from them in the future.