About the Business
CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I had a little problem that turned into a big problem. Car Shield was very good in helping solve the problems. Glad I had this coverage
Excellent service. For customer care and advise thanks 💋
Very helpful they willing to listen and understand the problems
Changing from one vehicle to a different one.
Thank you
My vehicle is currently being worked on at Coleman Taylor Memphis I am satisfied that it will be done to the best of their ability and car shield has made that possible
Have not used service yet. Ask for help with ID card. No response
My experience was great. It was simple to file a claim and it was approved within minutes. I would recommend Car shield to friends and family.
The motor was loud. So I bought it to Midas. They found the problem.
Car shield is the best protection in this world. No one can find any, any better.
I have not had to use carshield just yet. I tried to keep my car up to par to keep everything running the way it should.
The lady that I dealt with was very nice and knew what i needed
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Easy to understand. Phone call made had lots of information.
Touch screen on my Durango quit working and took the vehicle to the dealer and they called car shield and they took care of everything less my deductible. So glad I have them. It's a great investment for piece of mind
It gives me some peace of mind to know that major repairs are covered with Car Shield. However, when I called to check to see if 2 repairs would be covered only one was; the CV shaft. The tie rods are not covered. Car repairs are expensive and I was disappointed to find out that this was not covered. I do feel that a warranty like this is a good thing to have with an older car. Thank you.
The representative answered all of my questions. She was very helpful and courteous. If by I had questions, she answered them in a clear and concise manner. She is a great representative for your company.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members