Cars.com

Just want everyone to know how Romano Toyota treats people. This was my baby she was my lease and in no way was I wanting to give her up at the end. When I leased her three years ago I was told yes you can buy her out at the end and we will help you... Three years later me taking care of my vehicle because she would be my forever... Not only was I emotionally attached to this car for many reasons I loved her... I go in to buyout my Rav to be told nope we don't do that anymore. No honor in their word and when you go to Bur$#*! they are handling all Romano's buyout because they don't do them anymore Now when I was at Romano the sales man Ian stated to me my car was worth nothing cause I had one accident reported and that's even if they wanted to buy it if they would give me anything beside my buy out price of *******. 00 mind you look at the miles. Not even close to 36,000. Went back after him cause her I am in tears cause I don't want to let go of this car and not once did he ask why is it that you have such an emotional attach to a car that it's making you cry. He just didn't care no one did. Went back to look at other cars which anyone knows looking for a car is sooooo not fun. Still they wanted to give me nothing for my car cause remember it's not worth anything. But yet here it is on there lot for 27,995. Where the buyout was *******. 00 how is that fair. They gave me nothing, emotionally crushed me, financially put me in a harder spot because I had to go get a new car yes somewhere else. And all I wanted was my own original Rav. Greed hurts and I hate to say this but I wish no luck to the person who gets that vehicle because they got it out of Greed of a company #romanotoyota

A 1990 Toyota corolla for $3000? Come on son. Good luck getting any decent search results if you aren't buying brand new.

WHATEVER YOU DO, DO NOT BUY A CAR AT THIS DEALERSHIP. We purchased a 2003 Volkswagon for my daughter and they assured us that the car had not been in a wreck, that it had been completely checked out and was good to go. All the statements that they said were FALSE. My daughter drove the car for not even 6 months before major things started to go wrong. We took the car into be fixed at out mechanics and when we went to pick up the car, the owner told me that the car HAD been in a wreck and the the underside support was not even there. I called the owner of Auto Shoppe prior to findings out this information because the amount of items that were necessary to be fixed totaled approximately $1400. He said that they would check it out and fix what they could but he didn't believe that it would cost that much. Unfortunately it was already in the shop getting fixed. Today I called to tell Derrick to tell him that the piece missing under the car was $500 and the labor was $1500. I told him that they lied and sold a faulty car because there is no way that they could have not noticed that the support piece for everything was missing. He told me that they never even put it up on the rack to check the underside out. He declined to make things right. Now we are stuck with a car that is undriveable and going to cost more in payments and mechanic bills than what it is worth.
SAVE YOUR TIME AND YOUR WALLET. GO TO A REPUTABLE DEALERAHIP THAT WON'T RIP YOU OFF AND ARE HONEST AND BACK WHAT THEY SELL.

DO NOT! I REPEAT DO NOT BUY NO CAR FROM HERE OR CAR SMART. THEY are ran by the same people. They are nothing but an under handed dealership looking to push you into a car and take your money. They are lying about vehicles, and fake fixing vehicles. When they are suppose to fix your car they take it driving it around and do not fix it. They throw it back together to make it look like nothing is wrong but dont believe it. I brought my car and had it appraised and found out the car was never fixed. They wont answer the phone the gm Allan and fake assistant manager Ishamel and the finance person Tim do nothing but lie and have the workers lie and say they are not there because they the caller id. They wont take the car back after i was lied to an mislead about what the vehicles was suppose to have, bot to mentiom the car still has not been repaired and they kept it for a couple of days after i got it and the work still was not done. BEWARE faulty vehicles and nasty salespersons. Do not buy from them. SCAM ARTISIT

I bought my 2013 RAV4 and 2013 Prius from Don Jacobs Toyota. Before I purchased them I checked on the reliability of their service dept. All was good. I consider this along with the price of the cars from the dealership I buy from. For three years I've had all my service done on both cars at Don Jacobs. Absolutely no complaints. The car wash is a nice touch also. Two weeks ago there was a problem and the rep I had said it wasn't covered by warranty, I have the full extended warranties on both cars. In checking with the warranty company they said it was covered. The rep gave them the wrong information which then made it 'not' covered. I talked to the manager of service Pete Loberg and he agreed with me concerning the problem. I took my car in this morning at 7:30am, both problems were taken care of and they called me at 10:00am and said a driver would come and pick me up. THAT'S SERVICE! I will be buying two more Toyotas in a couple of years and as long as the prices are fair AND the service department continues it's top notch service. This is a shout out to service manager Pete Loberg for a job well done. My wife and I sincerely appreciate your concern and thank you. It's people such as Pete that sell cars.

This is not a complaint but I find it odd that I'll receive offers on one car and not the other. I received a 'mini porter' on my Prius but not on my RAV4. Not a big deal but I'm wondering why they don't make these offers available on both cars, which I bought in the same day.

I would also like to add that dealing with Eddie Reyes was a pleasure. I'm from a sales background myself and found Eddie to be very easy to work with. Much appreciated Eddie. I'm in hopes you'll still be there when I buy my next two Toyotas.

Don Schmidt