PART 2 OF 2,( CONTINUED)
After dumb appt w/ Jordyn Castellano, car towed to. Fernando Ruiz, Mgr of LHM Service Dept who shouted as car was unloading to take my car off his lot & don't come back or he'd call police! What? Is there a problem w/ego here? Per instruction from Warranty Company, car had to go to a Dodge dealership per Dodge's Lying 2-Year Parts & Labor Warranty to ANY Dodge dealership. Are mechanics at Dodge lazy or stupid - in addition to having ego problems?

No other choice but to spend &945.00 to rent U-haul Car to tow car from Albuquerque to a Dodge in Oklahoma City; 8 days in hotel & Dodge really didn't do much except clean up the mess in the engine made by Jordyn Castellano for $200 & burp Radiator for close to $200. They also test drove car 3 times (64 miles round trip) to Shawnee, Ok & around town w/out my permission & around town - which ate up a huge number of miles on the extended warranty --while having NO intention of replacing head gaskets/master cylinder/water pump under warranty or replace the engine. When car 1st towed to Dodge in Los Lunas for appt February 6,2023, Brian Crowe kept me waiting in rental car 8 days before finally deciding to replace radiator & thermostat - but not water pump (replaced at ABQ MElloy Dodge that has been stinking up engine - for a total of 10 days in a rental car for $257.00. Brian Crowe refused to allow a loaner car. Refused to discuss tests to determine cause of engine overheating & coolant leak. Car continued to have problems & taken back there 5 times into the end of April, 2023 when they finally broke the engine in their shop; put a dent in side of car in their shop; returned car out of warranty & not driveable. After almost 3 months wasting time there, broken car had to be towed back to ABQ. This isn't deserved. Life is ruined. $8800 pissed away because of Dodge. Robert Hashagen & Fernando Ruiz@ LHM; Eddie Wilson Child Molester & Jason Sanchez THUG *******@ABQ Melloy Dodge; puking Jordyn Castellano@ LHM Chrysler; Lying Todd Henry, Poopy Pants Brian Crowe & One-Eyed Steven Trujillo at Melloy Dodge in Los Lunas are all to blame & they will go straight to hell.

On May 31st 2018, I was not happy to buy my 2nd Honda Civic as I had a bad experience with my 1993 Honda Civic. The reason, I bought 2nd Honda Civic as my wife wanted this car badly. And the reason I did not want to buy the 2nd Honda Civic for the following reasons with my 1st Honda Civic

1. The Spark Plug Distributor was old technology whereas Toyota Tercel (which was cheaper than Honda Civic) had an electronic spark distribution system.

2. It was a pain to do regular maintenance compared to Toyota's

3. Did not last as long as the Toyota Tercel which my friend bought.

4. Was expensive to maintain compared to Tercel/Corolla.

Sometime in October 2021 the infotainment system started giving problems. It used to go blank for sometime and come back, touch screen stopped working, could not see the backup camera on the right- hand side camera.

Did some research on the web and youtube.com and found out that lot of Civic owners had these issues? I tried some of their ways of fixing by resetting the system, replacing the fuse. Worked for a few months and then it totally went dead in the first week of January 2022. There was no recall on this issue but Honda Pilot owners had a similar issue and there was a recall on it after numerous complaints being filed with NHTSA.

I filed a complaint with NHTSA and contacted the Lemon Law lawyers. They mentioned that you have one issue with this car, but if you had multiple issues, we would gladly pick up your case and advised me to contact Honda.

In the mean time I took my car to the Honda Dealer and they charged me $2670. 94 for replacing the power block behind the infotainment system. So, I paid 15% of the car price for replacing this part which was a highway robbery.

I contacted Honda Company in the last week of January and was given a case number. Honda contacted me a few times to update me about the case. Finally, they contacted me in the 1st week of July and implied that it was my fault that the infotainment was out of service and they cannot help me in any way.

If any of you Honda owners reading this and having similar problems please file a complaint with NHTSA, contact the lemon law lawyers and file a complaint with the Honda Company. If enough of you take the above steps, then some action will be taken and the consumers will not be left holding the bag.

My girlfriend had me come and look at a vehicle at Never Say No Auto on glenstone in Springfield Missouri after I advised her not to go there and when I got there and looked at it the price she was given was about three thousand dollars more than NADA retail I had a horrifying experience there and won't go there during business hours I submitted a. 2019 Camaro and they had an approval but the approval required a thousand dollars more than they originally told me and I told them I got paid today and that was not a problem They told me to take the car and be back by closing and I told them I had to deliver two cars that I had sold the day before and as long as the customers were on time that would be fine They were both late and I told them I had to come in the morning and the finance officer and the salesman both cussed me out and threatened me I hung the phone up because I had a sixteen year old boy in my office with his mother Finally we agreed that I would come in the morning Apparently the owner has a rule that your not suppose to leave the lot with the vehicle but they are salesman and they had an approval and wanted to make sure I came back and they knew if I was in their car I had to come back I would have done the same thing The owner Tim called and ask them where the car was and they told him I took it without permission He called the police and reported it stolen I left my job at Nissan that night at 11 o'clock and on my way home to Marshfield I stopped at the Kum n Go at 65 and Kearney for gas I was surrounded by the police and arrested at gun point and handcuffed and placed in the police car I explained to them what happened and the police went to a separate car and got the owner and the salesman and finance officer both on the phone with the owner Tim and they remained adamant that I stole the vehicle The police came back to the car and they told me they believed every word that I told them but if I couldn't prove they gave me permission to take the car I was going to jail for felony car theft and I gave them my cell phone with the text between me and the salesman and finance officer and they read it to the owner The police came back to the car they had me in and apologized and they let me leave with the car I put a review on Google the next day and they got it removed and I put one on yesterday and the same thing I have obtained Piatchek law firm and I am filling a federal civil rights claim against the dealership and Google These institutions are supposed to be in place to protect the public and not the dealerships A member of the community was arrested humiliated and disgraced in front of about 25 people because two people didn't want to lose their jobs for breaking the rules and there is a police report on the incident on September 11 2020 that says that is exactly what happened This is beyond bad at sinister and how could anyone aid a dealership conceal a incident of this nature I sign papers July the twelfth to file federal civil litigation They are rotten

Cars.com does an assessment of how the price of the vehicle compares to what they believe to be the reasonable value of the vehicle. The assessment somewhat determines where you might find the vehicle listing and how valuable the value might be to the customer. Cars.com has a category for Certified Pre-Owned (hereafter "CPO"), and inspection that is supposed to have some tangible benefits to the customer such as an extension of the warranty or roadside assistance coverage as a part of the car being part of the CPO. In the case of the 2014 vehicle, not necessarily a newer vehicle, Cars.Com fails in this regard. The price listed is NOT the price of the vehicle. The car was listed at Napleton of Sanford for $10,680 and under the previous assessments, was a significantly BETTER DEAL, putting it at the front of the list in the consumer's eyes. That car runs to the front of the Car.com proverbial line based on their assessments. Yet, the $1,849 Napleton ADDS ON to the price based on the CPO classification was not included. Doing the math, and God forbid we should actually do the math, on this vehicle that raises the vehicle price 17% based SOLELY on the CPO designation. Are you budgeting for an almost 20% costs not listed in the sale price? When all the other costs were included, and some were based on the customer's poor credit, the $10,680 car was now being sold at almost $16,000, with a $2,800 down payment. The total cost of this vehicle with 6 year financing and a $3100 down payment was $28,300.00, or 38% more. There were a number of additional dealer fees and costs considerably over and above the Cars.com assessment, which makes their assessment GROSSLY INACCURATE, much to the chagrin of the potential customer. While in fairness, Cars.com's assessments should NOT be determined by the potential customer's credit rating which they have no control over, the CPO failure of 17% and those unincluded additional fees OVER and ABOVE the dealer fees and taxes listed by Cars.com, amounted to $3100 of additional costs to the potential customer, and not included in the sales price. Using the $10,680 sales price as an example, that is a 29% error attributed to Cars.com, which totally destroys their assessment of an approximate car payment for the potential customer. Based on the actual numbers on this one vehicle, how trustworthy and confident are you with Cars.com with a 29% ERROR RATE?: Much too high and potentially crippling to an average consumer and potential customer. While some of the blame falls on the dealership, and some on the potential lender for their "FUZZY MATH," the portion attributable to CARS.com is significantly higher in the upfront assessment and can not be discounted.

Recently I tried the "Sell To A Dealer with Quick Offer" feature on cars.com to sell my 2015 Dodge Challenger RT/plus. I followed all of the instructions displayed on the site. I received only one offer but, it appeared to be a very fair offer. I decided to accept the offer. When you accept an offer from cars.com it gives you a voucher with instructions on what to bring. It also states that you have to bring the offer voucher and the required documentation (title, keys, service manuals etc.) to the bidding dealer for final inspection. All of this seems reasonable. It does say that offer is non-binding and that the offer can change based on the final inspection. All this seems very reasonable. Also, you have only 3 days from the day that you to complete the "Sell To A Dealer with Quick Offer" to have the car inspected. This was a Thursday so I had until Saturday to have the final inspection. I called the dealer to schedule an inspection and he told me I can come anytime before the 3rd day (Saturday). I asked if I could do it on Monday, which would be 5 days since I was going away on Thursday until Sunday. He said no because the rules state that it has to be completed within 3 days. So, I decided to put off my trip a little bit and take the car right into the dealer who was approximately 25 miles away from my house. When I arrived at the dealership Car2Sell in Hillside, NJ, I handed him my voucher which contains the vehicle information, the quoted offer, and dealership information. He looked at the voucher and said that he did not place the bid. He told me that he only purchases cars that are under $10,000. He told me that cars.com placed the bid and that he keeps telling them to stop sending people with cars over $10,000 to him. He refused to inspect my car or honor the voucher since he said he did place the bid. I drove back home and called customer support at cars.com and spoke to Caio. I explained what happened in great detail to Caio. Caio communicated to me that cars.com did not place the bid and that it had to have been placed by the dealer Car2Sell. I expressed that I was greatly disappointed and that I have followed all of the rules of the "Sell To A Dealer with Quick Offer" service on the cars.com website. Caio said he would call the dealer to express my dissatisfaction and then he offered me a coupon so I could post my car for sale on cars.com through the "Sell it Yourself" feature. Which is basically just a classified add that you pay for me to sell your car. At this point I expressed to Caio that this sounded like a "bait-and-switch" tactic. He agreed with me. I told him I was not looking to place a classified ad that I was expecting to use the sell to a dealer option which is advertised as quicker and potentially a lower cost. He then told me that he can not force the dealer to buy my car. I then explained to him I am not looking for him to force the dealer to agree to his bid, that I am looking for someone to honor the terms of service for the cars.com "Sell To A Dealer with Quick Offer" service. Based on what the website, cars.com, says and the electronic communications sent to me from cars.com, the dealer was supposed to perform a final inspection and then adjust his bid accordingly if warranted. None of this occurred and cars.com told me the only way to resolve this is for my to accept their coupon code to place a classified ad on their site. I turned down their generous off and explained I do not appreciate that "bait-and-switch" tactic. It turned out to be a huge waste of time with none of the two parties, cars.com or Car2Sell, taking any ownership of the issue or any liability. I am now left with both parties telling me the other party lied and that they have no liability whatsoever. Just an awful experience and if not illegal (I am not an attorney - so I am not making any claims to the legality of this), it certainly seems unethical by both parties involved.

*CAR BUYERS BEWARE*

Victim of Bushing from Larson Toyota of Tacoma

Bushing law RCW 46. 70. 180
Under the law, car dealers are allowed four working days to find financing and finalize a sale after a buyer has signed a contingent contract.
4(a) Is subject to any conditions or the dealer's or his or her authorized representative's future acceptance, and the dealer fails or refuses within the "bushing" period, which is four calendar days, exclusive of Saturday, Sunday, or legal holiday, and prior to any further negotiations with said buyer or lessee to inform the buyer or lessee either: (i) That the dealer unconditionally accepts the contract or lease, having satisfied, removed, or waived all conditions to acceptance or performance, including, but not limited to, financing, assignment, or lease approval; or (ii) that the dealer rejects the contract or lease, thereby automatically voiding the contract or lease, as long as such voiding does not negate commercially reasonable contract or lease provisions pertaining to the return of the subject vehicle and any physical damage, excessive mileage after the demand for return of the vehicle, and attorneys' fees authorized by law, and tenders the refund of any initial payment or security made or given by the buyer or lessee, including, but not limited to, any down payment, and tenders return of the trade-in vehicle, key, other trade-in, or certificate of title to a trade-in. Tender may be conditioned on return of the subject vehicle if previously delivered to the buyer or lessee.

December 21st, 2017, I had traded in my 2007 Cadillac Escalade ESV in for a 2016 Toyota Camry at Larson Toyota in Tacoma. The deal was for my SUV to be paid off and to purchase the Camry. They said all was good and I left with the Camry.
January 6th, 2018, the salesman asked me again for the information needed that I had already given him on December 21st, 2017. (16 days later) By law they have 48 hours or 3 days to contact me to inform me if I was not approved, this is 16 DAYS LATER. So I sent him over copies of what he needed again. After I had sent this over I asked him multiple times if I was going to lose the car and he said to me that I wasnt and that it happens all the time because Larson Toyota knows it will go through so much that they will let you have the car.
January 19th, 2018, I got a call from Larson stating that I wasnt approved for the car and I was instructed to bring back the Camry and to pick up my vehicle.
January 21st, 2018, I went in and picked up my Cadillac keys from Matt and left.
January 26th, 2018, I got a call around 9:30 am telling me that I was driving THEIR vehicle and I had to come in and sign new paperwork for my own car, which I discovered was paid off the first week of January. After this call I emailed them stating that I would only communicate via email.
January 30,2018, I get a CALL AGAIN from Larson around 4:20 pm telling me that I needed to come in today to discuss the car situation, after I told them not to call me. I told them I was busy and would contact them back.
Now remember I had sent them an email stating to ONLY contact me via E-mail and that I would not take phone calls or text messages.
I received ANOTHER phone CALL at 5:54pm (same day) I did not answer, and I had received a 2 minute and 46 second voicemail from Mason at 5:57pm.

In conclusion its obvious that this dealership dropped the ball again... Im not the first. A friend had this happen to him also but he had no idea what they were doing was illegal.

I purchased a 2016 Honda HRV and a 2013 Fit Sport from KTAt Victory Honda in Muncie Indiana- KT is my salesperson and he is awesome!

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CHRIS KAVADAS THE BEST SALESMAN! PLEASE GO TO WEBER CHEVY IN GRANITE CITY & ASK FOR CHRIS THE GREEK KAVADAS! VERY VERY HAPPY!

This is a WARNING to all buyers! Here is a run down of my experience at Tuttle. First of all i took my 16 year old daughter to purchase her first vehicle. This was supposed to be a memorable moment instead it has been nothing but a nightmare. I got to the Dealership and met Jorge the sales rep which came across so polite and very genuine. I end up purchasing a "Preowned Certified Vehicle" which was a 2014 Black Jeep Wrangler with a soft top at the time i was purchasing it they made promises after promises. Once the paperwork was complete no one went over the vehicle with my daughter. The handed the vehicle over to my daughter dirty and then said they will go over how to remove the top tomorrow. We drove the vehicle home and heard rattling noises, the brakes were acting up and each turn my daughter made we heard a loud noise. We came in the next day the salesperson wasn't there he was off, i asked if someone can take a look at the vehicle and take it for a drive to check about the noise, Service department asked me to leave it and they will check it out and give me a call. 4 days pass by and i called the dealership to find out the status of my vehicle, they advised nothing was wrong with the vehicle and it was ready to be picked up. I picked up my vehicle and when i received my invoice no where did it state that they inspected the brakes or the loud noise. I took the vehicle home and of course the brakes were acting up and the noise still there. I called again and emailed my sales person to advise him that i need the service department to take a look at the vehicle. I was asked to bring the vehicle back in and no one was available to help me. I waited 30 minutes before anyone can help and again asked if they can go for a test drive so that i can explain what noise and the brake issue. They asked me to leave my vehicle again and i did, this time 5 days and no response so i call in to check the status of my vehicle and was advised that the Brake Booster was replaced and they now resolved the issue. I am extremely disappointed that a dealership will put a vehicle on the lot for sale that is Certified Preowned and have the issues i had. Along with a broken brake light to top it off. Not only that the soft top is defective and had velcro on the top to secure the top from the sides. I pointed that out to the General Manager which said that he wished he can help me but he cannot because of the sales tax of the vehicle which was a lie that i found out when i contacted the Board of Equalization. His resolution was that the brake issue was fixed and they can peel it off the velcro from the soft top. WOW! What wonderful service. This is unacceptable! Not only did i purchase a vehicle and the very next day have issues i had my vehicle sitting in the service department for a total of 10 days and only owned the vehicle for 3 weeks. We didn't get to drive the vehicle without an issue. The manager didn't care to work with me to make things better instead he continued to make excuses. When i called the service department they hung up on me. I spoke again to the GM he advised me to take my jeep somewhere else to get it checked out. How would a mother feel safe purchasing a vehicle with brake issues and handing it over to her daughter? I have never in my life experienced this type of service and have ever had an issue purchasing a vehicle. I will be contacting the BBB and Department of DMV Investigation to report that a CPO was sold to me with Brake problems along with the Jeep Corporation. This is not how a dealership should operate nor treat their customers. I went to Tuttle Click to purchase a vehicle for my daughter and it resulted into a nightmare. I hope that everyone that reads my review will take my advise to save themselves from this type of situation. You cannot TRUST this company nor the people that work there. I will contact consumer affairs along with Jeep Corporate office to advise them on the service, the vehicle and file my complaints.