These are perfect and exactly what I've been looking for for a long time. Finding devices to display flowers and wreaths on headstones isn't easy, but your website had the perfect solution. Thank you!
I wrote this earlier, "You have most of what I need. If you could add in-ground outdoor residential flag poles...that would help more," and a customer services representative to follow-up on my comment. She was very helpful and professional and resolved my comment. I would highly recommend Carrot-Top to anyone looking for your patriotic needs.
Could not bring up former register as a buyer. I have bought from you at least 3 other times. The problem is that when a person only buys maybe once a year or once in two years, they don't remember their username or passwords. Thus you probably think you have more customers than you do. My old order information gets lost in your system, and I have to start from scratch. I realize I should write down my contact information but I don't. Make a system that is easier for former customers to come back and be recognize by you.
Friend recommended me to purchase a flag pole from Carrot Top, US Made. Very pleased with telescopic 20 flag pole, easy to install. Also order later a solar disc light for top of flag pole. We live in PA, while it is beautiful here, not known for our many days of sunshine. The solar light still shines brightly over my flag even when the weather has been gloomy.
The quality of my double sided flag was horrible! I haven't sewn anything since I was 10 and I could have sewn it together better. Material is bunched, seams are uneven, corners pop up, the two sides weren't flush when sewn so each side looks different. The flag, meant to be a display flag, can't even lay flat. I chose this company because of all the reviews about great quality and craftsmanship... but my flag was neither. Could have paid half the price for what I got. Was supposed to be a Christmas gift, but it's kind of embarrassing to give it it's so bad. The only positive was that it arrived quickly.
Order was wrong. Over night delivery was 4 days late on the replacement. Best experience was dealing with your customer service rep who handled the situation with total satisfaction. Kudos to her, wish I had her name to give proper recognition! Do a follow up on your employee...buy her lunch.
I've had a wonderful experience with Carrot-Top's customer service and product. Everything has always been done to specifications with no problems ever! I recommend them to anyone needing printing services for their company. They work with you on everything and are amazing! :)
We've been a customer of Carrot Tops for many years and have always received excellent service and products. I find the website easy to use and shipments come within a week. I would definitely recommend buying from them.
I received my order within days of placing my order. As always, the flag is a top quality. These polyester flags will normally last 1 year in all weather conditions including a cold windy winter in northwestern Illinois.
No issues with the product at all. My only issue is with the pricing. Every time I order they raise the price 10-15% on a quote and I have to negotiate it back to a reasonable rate. They also charge a ridiculous "reactivation fee" on EVERY order. They make ordering a lot more difficult than it should be for a customer than has bought 75 of these table throws over the last several years. However, again, the product is of high quality and the delivery is usually very quick. Wish they were easier to deal with though.
So many options, and easy contacts
Everything we needed in one affordable stop and shop. We also had a custom banner made for the fire department. The rep I spoke with was quick and thorough and unbelievably patient. Will definitely do business with you again.
We live in southern Minnesota where the wind never quits blowing. My carrot top flags have by far out preformed any of the competition. We can get 2 years of flying our flags 24/7/365 compared to less than 1 year of the competitors flags. Thank You, Tom Shane
Tried to pull up my account information recently, only had one purchase from over a year ago even though I just purchased items a few weeks before. E-mailed you about it, never even received a reply as to why my account didn't have all my recent purchases listed.
I've purchased my flags from Carrot-Top for 20 years. Never disappointed. Recently, their selection has expanded and I am excited to try new flags! Always a great buying experience. I recommend Carrot Top to my friends.
Please don't make me have to sit and think of anything cool to say about my buying experience. I found you online (searching 'American flags/purchase'), reviewed your site, ordered a flag, received the flag, gave the entire experience 5 stars, so what else can I say? Thank you. Yeah, I could say, "Thank you!"
On your website it listed for Federal delivery 2 days which we choose. But the order came a week later UPS. And as a company we don't always have the time to be calling customer service for small issues when we have bigger fires to put out. It would be nice to know that we could count on placing an order and having the delivery as chosen with no issues and peace of mind. Next time we will definitely have to reconsider if we would be willing to place an order with your company or not.
We have used flags from carrot-top previously. I noticed that they were worn and needed to be replaced (2 years in high wind area) so I went online and ordered them. They were shipped the same day and arrived in two days and are flying high and look beautiful. Excellent product - excellent service - excellent quality - fast shipping - the one company that I will continue to look to for all of our flag needs.
Ordering was fairly easy but entering address for billing and shipping (different) was a little cumbersome/confusing. Customer service was helpful with questions about product and application of a discount option. We received the order within a couple of days, faster than expected. Would definitely work with carrot-top for future needs.
The website is very helpful and easy to navigate. One bit of advice, though... make sure to measure everything when setting up your flagpole - halyard length and diameter, truck diameter, pole length, etc. - it helps later when ordering replacements.
I'm confident in your products, but the actual ordering from the Carrot-Top website seems cumbersome and redundant. For example, I enter shipping and zip code information at the cart, and none of that information is shown later in the ordering process, so I have to enter the info again. Name information does not replicate from the billing page over to the 'ship to' page. And other similar minor ticks. Please improve your ordering pages. Otherwise, I'm looking forward to receiving a quality Alaska flag!
Overview
Carrot Top Industries has a rating of 4.2 stars from 4,102 reviews, indicating that most customers are generally satisfied with their purchases. Carrot Top Industries ranks 855th among Home Decor sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members