Carrot Top Industries
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Carrot Top Industries

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Dan M.
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The product was very good and easy to assemble
October 19, 2016

The product was very good and easy to assemble. It replaced an older non-adjustable pole and base. The existing flag fit well on the new pole. The spare parts (sleeves) were used to stabilize another unit, a banner and base that we had acquired some years previously.

The product was delivered to the wrong address (888 E Sequoia), even though the correct address was clearly visible on the packages and on our residence (868 E Sequoia).

Date of experience: October 19, 2016
JAMES J.
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Love carrot top, best flags in the industry, however, hate the solar flagpole light, definitely not worth the $200.00 very dim, poor battery life, solar panel does not have the required ability to aim it correctly.
Not satisfied at all.

Date of experience: May 5, 2016
Deanna N.
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It would have been nice to have some shipping and tracking info on my flagpole as it was a Christmas gift for my husband. I got absolutely nothing from Carrot-top until after Christmas when they responded to my inquiry. It turns out that it was delivered before Christmas to my business but we had already left for holiday and with no tracking info or communication from them I didn't find out until after Christmas. I am extremely unhappy with them on their communication or lack of it.

Date of experience: January 6, 2017
Kathleen C.
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I ordered a flagpole, but the wrong one was shipped to me. When I called customer service. They were so helpful and apologetic. The next day I received the correct item along with the return label. They really care about their customer base.

Date of experience: June 18, 2018
Robert P.
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The flag that I had ordered was not appropriate for the flagpole I had ordered...a sales associate called me to explain why and suggested a different flag...nice of you to go to that extra trouble and I very much appreciate it...will definitely order from here again

Date of experience: December 21, 2018
Annamarie R.
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We had issues with the cemetery flags we ordered, however a carrot-top representative reached out to us and took care of the problem quickly and very professionally. I will continue to use and recommend this company.

Date of experience: June 8, 2018
Patrick S.
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My expectations were high concerning the prompt shipping of my order as well as the product itself. I was extremely pleased that all of those expectations were met. I could not be happier with my new flag pole and flag. It added the needed touch to my business location, and now all of my clients can see that we are proud to be American and show our appreciation of this great nation.

Date of experience: May 18, 2016
Michael B.
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Great service
January 15, 2017

Great service. The mounting bracket was actually broken when I opened the package. I called Carrot-Top and had a new one within a few days along with a return label to send the broke one back so they could examine it and try to improve on the issue.

Date of experience: January 15, 2017
Shari B.
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Easy site to navigate for what I did
October 4, 2017

Easy site to navigate for what I did. Sign up address defaults billing and shipping address as the same. The only way to get them different is to add a new address.

Overall everything was fine. Worked as expected.

Date of experience: October 4, 2017
Rhoda V.
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Very easy to use website, just don't rush and double check your input. Beautiful and wide variety of options to choose from. Will pass your website along to others. Just hoping my order arrives before Memorial Day. Thank you.

Date of experience: June 18, 2018
Frank T.
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I placed an order of several flags with Carrot-Top, the order arrived very promptly and it was a few days before I had an opportunity to open the box and see if everything was there. When I did there was 2 flags missing, I called customer service and within a couple of minutes they were sending the flags out and by priority shipment, they arrived the next day. The priority shipment was not needed, could not be more pleased with Carrot-Top and their response. Thank You!

Date of experience: May 24, 2016
David J.
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We always order our flags and poles from Carrot-Top and have had no problems with them. The telescoping poles hold up in strong winds. We will donate these poles to a Veteran's Memorial whose flag poles broke in a recent wind storm.

Date of experience: February 12, 2018
Peter R.
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The website is easy to use to find the products you want. They were the only source for the specific flag I was looking for and they have a pretty vast selection of flags. I would definitely make future purchases from them.

Date of experience: March 23, 2018
Richard W.
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I had made a mistake and ordered flags that were too small for my use. I called your help number and was very well treated and my replacement flags were on their way to me in very quick fashion. Your staff is wonderful and I will continue to shop and recommend Carrot Top. Many thanks!

Date of experience: September 5, 2018
Steve S.
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The Sale of $14++ for flags is miss leading
March 11, 2019

The Sale of $14++ for flags is miss leading. I'm disappointed in that. I also purchased a flag pole 2-3 months ago. This pole is 6' mental in two pieces. Do not buy this pole. It looks like it came from a pup tent kit. Other then this, I'm happy with the other products I have purchased.

Date of experience: March 11, 2019
Robert C.
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We changed our usual order from one type of fabric to another. The same day we placed the order your company called to verify we were trying something new. The fact that they knew exactly what we usually order and were calling to check on us was very thoughtful and their quick response was appreciated. This is a company we trust and are proud to order from.

Date of experience: July 24, 2018
Powell F.
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Like it, and meets our needs for 3x5 flag
September 26, 2018

Like it, and meets our needs for 3x5 flag. Need to call customer service to figure out how to make it spin? I wish it had instructions. Also, the wooden finish did not come with the hook, as the other five. I see it now on the site but missed that when ordering.

Date of experience: September 26, 2018
Susan P.
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Hard to find what I was looking for on your website. Also, dimensions for all items should be listed. I could not find the size of a collapsed Telescopic pole set. Luckily, I knew someone that had one and they measured it for me. (Ordered on a weekend when the office was closed) Edited: Turns out it was not the same pole! I could have ordered a smaller bag, since it collapsed down smaller than the pole I measured.

Date of experience: January 28, 2019
The O.
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A great company to do business with
July 17, 2016

A great company to do business with. I've talked to their staff with questions on certain items and the people were outstanding. I am a repeat customer and wouldn't shop anywhere else for flags or related items. Thank you Carrot-Top your the best.

Date of experience: July 17, 2016
William W.
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God Bless America!
January 30, 2019

God Bless America! Thank you for advertising Our Flag!

I am a Navy veteran and fly my flag every day and am very proud to do so. I also observe the days that we honor our flag. When my flag gets torn or worn I donate it to the Boy Scouts of America for proper rest.

Date of experience: January 30, 2019

Overview

Carrot Top Industries has a rating of 4.5 stars from 4,103 reviews, indicating that most customers are generally satisfied with their purchases. Carrot Top Industries ranks 855th among Home Decor sites.

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returns
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quality
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